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Find a Location

The Management Trust has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • The Management Trust

      19820 North Creek Pkwy Ste 101 Bothell, WA 98011

    • The Management Trust

      6704 Tacoma Mall Boulevard, Suite 111 Tacoma, WA 98409

    Business ProfileforThe Management Trust

    Association Management
    Multi Location Business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    12 complaints closed in last 3 years

    5 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    The Management Trust offers management of condominium and homeowner associations.

    Products & Services

    Property Management

    Business Details

    This is a multi-location business.

    Find a Location

    The Management Trust has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • The Management Trust

        19820 North Creek Pkwy Ste 101 Bothell, WA 98011

      • The Management Trust

        6704 Tacoma Mall Boulevard, Suite 111 Tacoma, WA 98409

      Location of This Business
      19820 North Creek Pkwy Ste 101, Bothell, WA 98011
      BBB File Opened:
      8/24/2005
      Years in Business:
      45
      Business Started:
      6/1/1978
      Business Incorporated:
      12/18/2006
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • The Management Association, Inc
      Hours of Operation

      Primary

      M:
      9:00 AM - 5:00 PM
      T:
      9:00 AM - 5:00 PM
      W:
      9:00 AM - 5:00 PM
      Th:
      9:00 AM - 5:00 PM
      F:
      9:00 AM - 3:00 PM
      Sa:
      Closed
      Su:
      Closed
      Business Management
      • Mr. Mark Mathews, Division President
      Contact Information

      Customer Contact

      • Mr. Mark Mathews, Division President
      Additional Contact Information

      Fax Numbers

      • (425) 897-3401
        Primary Fax

      Customer Complaints

      12 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      02/09/2024

      Complaint Type:
      Billing Issues
      Status:
      Answered
      I started receiving a financial related statement associated with Home Owners Account via email during the 4th quarter of last year (October, November, December) and I never provided consent to receive such a statement electronically. I reached out to my Community Association Manager (*************************) and was told that "these electronic statements, this is a standard that is going to all our communities across the company and are delivered electronically. There is no opt out for this, and we will not mail them." As I do not wish to receive such a statement electronically and can access my account via a secured computer connection, I do not wish to receive the statement electronically or physically. I am in the process of sending The Management Trust Washington a certified letter request that, I would like such practices to stop immediately as I do not wish to receive my statements electronically. The Management Trust operates in *******, **********, ********, *******, ******, ******, Washington, and *****. I live in **************** and am only concerned about my notices with having my account information and prepaid *************** balance which I do not want transmitted over the internet. I fund my *************** for the entire year in advance and I do not want those funds misappropriated.I cannot believe no "opt out" option is being made available. Can the BBB assist me with this issue?
      Read More

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      brajesh kumar S

      5 stars

      01/26/2022

      This one the worst managemnt company i ever saw. The specialist here are completly dishonest and dont have a minimum professional ethics . People like ***************** who is immature and not able to manage the service request and then in return he send the completely false story in email that painter visited you didnt open the door , you was abusive and trying to defame owners/renters etc . Then asked from where he got the information these people say that they got it from vendors and they dont have any email proof. These guys are just defaming people and totally dishonest . worst worst worst !!Below the sceenshot of the email where they presented a great false story . clearly they are lacking the proffessional ethics and minimum respect .I spoke to their HR person and waiting for the proper reply on this case . Hope the management trust consider this as an serious issue of work

      Local BBB

      BBB Great West + Pacific

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