BBB Business Review

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This business is not BBB accredited.

DRA Real Estate, LLC

Additional Locations

Phone: (509) 334-7700 Fax: (509) 334-5192 PO Box 761, Pullman, WA 99163

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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for DRA Real Estate, LLC include:

  • 17 complaint(s) filed against business
  • Failure to respond to 1 complaint(s) filed against business
  • 2 complaint(s) filed against business that were not resolved

Customer Complaints Summary Read complaint details

17 complaints closed with BBB in last 3 years | 3 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 6
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 11
Total Closed Complaints 17

Customer Reviews Summary Read customer reviews

6 Customer Reviews on DRA Real Estate, LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 6
Total Customer Reviews 6

Additional Information

BBB file opened: August 12, 1999 Business started: 01/01/1986 in WA Business started locally: 01/01/1986 Business incorporated 01/05/1998 in WA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Washington Department of Revenue
Department of Revenue ( Public Records Division), PO Box 47478, Olympia WA 98504-7477
Phone Number: 800-647-7706

Washington Secretary of State
801 Capitol Way S, Olympia WA 98504
Phone Number: (360) 725-0377

Washington Department of Licensing
2000 4th Ave W, Olympia WA 98502
Phone Number: (360) 664-6488

Type of Entity

Limited Liability Company (LLC)

Business Management
Ms. Kathy Wilson, Owner
Contact Information
Principal: Ms. Kathy Wilson, Owner
Business Category

Property Management Real Estate Rental Service Apartment Finding & Rental Service

Alternate Business Names
DRA Real Estate Rentals DRA Rentals
Additional Information

Landlord/Tenant Tips on Renting Both landlords and tenants should be aware of the basic rights and responsibilities to which each is entitled. A rental agreement may be written or oral, although the written lease is more common. Be sure to read any agreement carefully before signing it. If the tenant and the landlord agree to any change in the agreement, both should initial the change. In case of a dispute, the terms written in the agreement will usually be in force. Unless the rental agreement provides otherwise, the landlord cannot enter the premises without the tenant's permission. Be sure to keep a copy of the signed lease. It is illegal for a landlord to retaliate against a tenant for complaints about necessary repairs. By law, a security deposit cannot be withheld without a valid reason. Make an itemized list of any damages existing when you move in to compare with the condition of the property when you leave. The landlord must return the deposit within 30 days, if the tenant gives the landlord a forwarding address. If the landlord deducts any damages when you move out, be sure to get an itemized list. Your rights as a tenant or landlord may vary depending on city, county, or state laws. The BBB advises you to check with local regulatory agencies, specifically, your state Attorney General's Office, to determine which particular laws are in force in your area.

Customer Review Rating plus BBB Rating Summary

DRA Real Estate, LLC has received 1 out of 5 stars based on 6 Customer Reviews and a BBB Rating of F.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.