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BBB Accredited Business since

Patriot Plumbing, Heating & Cooling, Inc.

Phone: (509) 662-6262 View Additional Phone Numbers 536 S Chelan Ave, Wenatchee, WA 98801 http://www.callpatriot.net/



BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This company offers plumbing, heating and cooling contracting, service, replacement and repair.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Patriot Plumbing, Heating & Cooling, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Patriot Plumbing, Heating & Cooling, Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

11 Customer Reviews on Patriot Plumbing, Heating & Cooling, Inc.
Customer Experience Total Customer Reviews
Positive Experience 11
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 11

Additional Information

BBB file opened: March 28, 1995 Business started: 09/01/2006 in WA Business started locally: 09/01/2006 Business incorporated 09/11/2006 in WA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Washington State Department of Licensing
PO Box 9034 , Olympia WA 98507-9015
https://fortress.wa.gov/dol/dolprod/bpdLicenseQuery/Default.aspx
Phone Number: (360) 664-0116
Fax Number: 360-705-6699

Department of Labor and Industries WA State
901 N Monroe St Ste 100, Spokane WA 99201
http://www.lni.wa.gov
Phone Number: (509) 324-2600

Washington Secretary of State, Corporations Divison
801 Capitol Way South, P.O. Box 40234, Olympia WA 98504-0234
http://www.secstate.wa.gov/corps
Phone Number: 360-753-7115
Fax Number: 360-664-8781

Washington State Department of Labor & Industries
7273 Linderson Way SW , Olympia WA 98501
http://www.lni.wa.gov/
Phone Number: 800-647-0982

Department of Revenue Washington State
Department of Revenue ( Public Records Division), PO Box 47478, Olympia WA 98504-7477
http://dor.wa.gov/content/Home/Default.aspx
Phone Number: 800-647-7706

Type of Entity

Corporation

Business Management
Mr. Matthew Lavergne, President Ms. Sherry Erickson, Operations Manager
Contact Information
Customer Contact: Ms. Sherry Erickson, Operations Manager
Principal: Mr. Matthew Lavergne, President
Business Category

Plumbers Plumbers - Commercial Plumbing Drains & Sewer Cleaning Heating & Air Conditioning Air conditioning & Heating Contractors - Residential Water Softening & Conditioning Equipment Service & Supplies Air Conditioning Repair Furnace Sales & Service

Method(s) of Payment
Cash, Check, Visa, Mastercard, Discover, American Express and multiple low interest financing options
Refund and Exchange Policy

No refunds.  However, if you are not completely satisfied with the quality of work, we will come back and make corrections, at no charge to you for a period of 30 days after completion.

Alternate Business Names
Patriot Plumbing Patriot Plumbing, Heating & Cooling Patriot Plumbing, Inc.
Licensing

Washington State Contractor - General - PATRIPH902D5 


Customer Review Rating plus BBB Rating Summary

Patriot Plumbing, Heating & Cooling, Inc. has received 5 out of 5 stars based on 11 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.