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This company offers plumbing and heating services specializing in drain cleaning, HVAC, sewer repair and replace. 



BBB Accreditation

A BBB Accredited Business since

BBB has determined that Mr Rooter Plumbing & Heating of Western Washington meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary Read complaint details

10 complaints closed with BBB in last 3 years | 3 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 10
Total Closed Complaints 10

Customer Reviews Summary Read customer reviews

64 Customer Reviews on Mr Rooter Plumbing & Heating of Western Washington
Customer Experience Total Customer Reviews
Positive Experience 62
Neutral Experience 2
Negative Experience 0
Total Customer Reviews 64

Additional Information

BBB file opened: March 12, 1991 Business started: 05/01/1989 in WA Business started locally: 05/01/1989 Business incorporated 01/01/1992 in WA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Washington Department of Labor & Industries
7273 Linderson Way SW, Tumwater WA 98501
Phone Number: (800) 647-0982

Washington Secretary of State
801 Capitol Way S, Olympia WA 98504
Phone Number: (360) 725-0377

Washington Department of Revenue
6500 Linderson Way SW Fl 1, Tumwater WA 98501
Phone Number: (800) 451-7985

Type of Entity


Business Management
Mr. Vincent Sposari, President Ms. Tracie Hawkins, Office Manager Mr. Robert Miller, Operation Manager
Contact Information
Customer Contact: Mr. Robert Miller, Operation Manager
Principal: Mr. Vincent Sposari, President
Business Category

Plumbers Plumbing - Renovation & Repair Plumbing Drains & Sewer Cleaning Sewer Contractors Sewer Inspection Water Heaters - Repairing Water Main Contractors Pipe & Valve Fitters Pipe & Valve Fitters - Gas Grease Traps Inspection Devices - Industrial Leak Detection Pipe Sewage Disposal Systems Copper Filters - Liquid Sewer Pipe Boilers - Repair & Cleaning Sump Pump Contractors Pipe Inspection Pipe Line Contractors Pipe Pushing Pipe Thawing Piping Contractors Plumbing, Heating, and Air-Conditioning Contractors (NAICS: 238220)

Method(s) of Payment

Cash, Check, all major credit cards: Visa, Mastercard, Discover, American Express.  

We do have fiancing options available

Refund and Exchange Policy
Mr. Rooter Plumbing and Heating has some of the best warrantees around.
Service Area

This company serves Pierce, Thurston, Snohomish and King counties. 


Alternate Business Names
Mister Rooter Mister Rooter King County Mr Rooter King County Mr Rooter Plumbing & Heating of Everette Mr Rooter Plumbing & Heating of Seattle Mr Rooter Plumbing & Heating of Tacoma Mr Rooter Plumbing of Seattle Mr. Rooter Pierce County Mr. Rooter Plumbing & Heating of Western Washington Mr. Rooter Snohomish County Mr. Rooter Thurston County Sposari Inc
Products & Services

We are a full service plumbing company specializing in service, repair, drain cleaning and side sewer replace/repair. We offer 24/7 service and never charge extra for nights, weekends or holidays. Trucks are equipped with State of the a equipment

Customer Review Rating plus BBB Rating Summary

Mr Rooter Plumbing & Heating of Western Washington has received 4.98 out of 5 stars based on 64 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.