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BBB Accredited Business since

Advanced Home Services

Additional Locations

Phone: (208) 542-9666 Fax: (208) 745-5990 View Additional Phone Numbers 4091 E 600 N, Rigby, ID 83442 http://www.advancedplumbingid.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This company offers a full range of plumbing services, sewer and main line replacement, heating and air conditioning service and replacement, rooter service, water softening and conditioning, sewer drain replacement, lawn sprinkler repair and more.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Advanced Home Services meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Advanced Home Services include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 10 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

10 complaints closed with BBB in last 3 years | 6 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 9
Total Closed Complaints 10

Customer Reviews Summary Read customer reviews

15 Customer Reviews on Advanced Home Services
Customer Experience Total Customer Reviews
Positive Experience 13
Neutral Experience 0
Negative Experience 2
Total Customer Reviews 15

Additional Information

BBB file opened: August 24, 2005 Business started: 12/01/2000 in ID Business started locally: 12/01/2000 Business incorporated 12/01/2000 in ID
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Idaho Division of Building Safety
1090 E Watertower St., Meridian ID 83642
http://www.dbs.idaho.gov
Phone Number: (208) 334-3950
jrayne@dbs.idaho.gov

Idaho Contractors Registration Board
Idaho Bureau of Occupational License, Boise ID 83702
https://secure.ibol.idaho.gov/IBOL/Home.aspx
Phone Number: (208) 334-3233

Type of Entity

Corporation

Business Management
Mr. Cody Clark, Office Manager Ms. Angie Salas, President Mr. Kip Salas, Vice President
Contact Information
Principal: Mr. Cody Clark, Office Manager
Principal: Ms. Angie Salas, President
Business Category

Plumbers Air conditioning & Heating Contractors - Residential

Method(s) of Payment

Cash, Check, Credit Cards

Customer Financing available through Syncrony Bank and Wells Fargo on approved credit

Service Area
This company serves Eastern Idaho.
Alternate Business Names
Advanced Plumbing & Mechanical, Inc. Advanced Plumbing & Rooter

Customer Review Rating plus BBB Rating Summary

Advanced Home Services has received 4.82 out of 5 stars based on 15 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.