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Find a Location

Repipe Specialists has 1 locations, listed below.

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    Business ProfileforRepipe Specialists

    Piping Contractors
    BBB accredited business

    At-a-glance

    Customer Reviews

    2.71/5stars

    Average of 7 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    3 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 6/15/2012

    Years in Business: 32

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This company offers repiping offers of single-family homes and multi-family structures throughout Washington and Oregon.

    Products & Services

    Piping Contractors

    Business Details

    Location of This Business
    100 Andover Park W Ste 150 Pmb 130, Tukwila, WA 98188-2828
    BBB File Opened:
    9/14/2016
    Years in Business:
    32
    Business Started:
    11/1/1991
    Business Incorporated:
    3/5/2008
    Accredited Since:
    6/15/2012
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Number of Employees:
    8
    Alternate Business Name
    • Repipe Specialists of Washington Inc
    • National Renovations
    Business Management
    • Mr. Jeffery Butler, Owner
    • Ms. Linda Estabrook, Vice President of Operations
    • Jean Trein, Operations Manager
    Contact Information

    Principal

    • Mr. Jeffery Butler, Owner

    Customer Contact

    • Ms. Linda Estabrook, Vice President of Operations
    • Jean Trein, Operations Manager
    Additional Contact Information

    Fax Numbers

    • (822) 886-4889
      Primary Fax

    Customer Complaints

    5 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/06/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Resolved
    This complaint is RE: job ID ****** which took place 9/11/2023. This was a job contracted to another business Red Cedar Plumbing by Repipe Specialists. The job was performed as a condition of a home sale for address ************************************************************** and paid for by the seller. The home transferred ownership on 9/20/2023 to the buyer. Due to this home being a mobile home in a park, L&I was required to inspect and sign off on the work. At this time, L&I will not sign off on the work as the plumbing company did not attempt to put the insulation back and tape up as specified on the contract. The contract states that the plumber would "do their best to put the insulation back and tape it back up" which did not take place. Also the plumbing company insulated the hot water pipes and did not insulate cold water pipes as they said it is not required. It was requested that we see the codes referenced, as new owner prefers the cold pipes insulated as well. We found WAC 51-11C-40406 Section C404.6 and do not see where cold pipes aren't required in this instance. The service was $8300.00+ & is not complete. L&I will not sign off on the permit. It is a 55+ community & the new owner is a senior on a fixed income. It is not right to leave her with a mess and additional expenses of an incomplete job. Repipe Specialists has referred us back to Red Cedar Plumbing to take care of this, and Red Cedar Plumbing has referred us back to Repipe Specialists who it would seem would ultimately be responsible for making this right. We have also been told that the companies may not speak with us as the previous owner was the one who ordered the work. We have had problems with receiving communication back from Red Cedar Plumbing. I began communicating with ************ on 9/14, 9/15, 9/18, 9/25 and emailing Repipe Specialists 9/13,9/25,10/2,10/4 & 10/5 along with multiple phone calls. Neither party wants to take accountability and make this right.
    Read More

    Customer Reviews

    7 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    thomas p

    1 star

    10/14/2023

    I paid 10 grand to have my home repiped. What they did not tell me is that they would not remove the old pipe and instead just left it where it fell. We stated getting a very strange smell coming from the holes left behind by the crew. it was then that we checked things out and found the material left behind by the crew. All I have to say is make sure that you get a full understanding of what they will do before signing anything. My personal advise is buyer beware. They want the money, but do not want to do the work

    Local BBB

    BBB Great West + Pacific

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