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Find a Location

Franko's Dog Grooming has 1 locations, listed below.

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    Business ProfileforFranko's Dog Grooming

    Pet Grooming

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    Vancouver, WA 98661-4905
    BBB File Opened:
    12/15/2003
    Business Started Locally:
    1/1/1984
    Business Incorporated:
    2/4/2015
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • Franko's Dog & Cat Grooming
    Business Management
    • Ms. Rosanna L Pattersons, Owner
    Contact Information

    Customer Contact

    • Ms. Rosanna L Pattersons, Owner

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/19/2021

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    On August 18th at1350 I took our chihuahua to franko's Dog Grooming in ********* ********** for a bath teeth brushed nails clipped flea medicine and when I returned for pick up I paid with my **** card.on the way home I noticed that he smelled very bad and I wasn't expecting that since he should of smelled good from his bath.after looking him over nothing I paid for was done to him except a nail trim.i went back and asked why and they told me there was nothing they could do for **** then took him to another pet salon and the owner gave her professional opinion that the dog was not bathed,teeth brushed nails filed.i called frankos back and asked for a refund or the service I paid for and they told me no.i have all supporting documents and pictures to my claim.please help.i have a respiratory ailment and it is very important to have our pets bathed to take care of the dander.

    Customer Reviews

    3 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Theresa C

    5 stars

    10/30/2023

    I have been taken my dogs and now one dog to Frankos for going on right to ten years. They have been great so positive and have always been pleased When our friends started having issues with their dog I told our fryto call Frankos and explain her behavior and the will figure which groomer to put ***** (their dog) with. My friends call the groomer a dog whisperer. She was amazing! ***** has passed and one of our has as well. I still bring **** here and we drive almost an 1 1/2 hour s to bring her. And will continue to do so??

    Local BBB

    BBB Great West + Pacific

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