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Find a Location

Pet Village LTD has 1 locations, listed below.

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    Business ProfileforPet Village LTD

    Pet Boarding

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    3185 Turner Rd SE, Salem, OR 97302-2045
    BBB File Opened:
    1/23/2004
    Years in Business:
    37
    Business Started:
    1/1/1987
    Business Started Locally:
    1/1/1987
    Business Management
    • Jennifer Reid, Co-Owner
    Contact Information

    Principal

    • Jennifer Reid, Co-Owner

    Customer Contact

    • Jennifer Reid, Co-Owner
    Additional Contact Information

    Fax Numbers

    • (503) 363-0725
      Primary Fax

    Industry Tip

    Pet Sitter or Boarding Facility? Tips on How to Choose

    Customer Complaints

    0 Customer Complaints

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    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    ANGRY DOG MOM

    1 star

    06/26/2021

    SHAMEFUL!! DO NOT GO HERE!!! take your furry loved ones and RUN FAR FAR FAR away!! do your research!!! I have been here twice and both experiences were awful! 1st time I sent my dog with 2 weeks supply of food, I specified how much and when he gets fed. I picked him up 5 days later and he has NO food left! his food is really expensive and I know he doesnt eat that much, where did his food go? to make matters worse when we got home he was constipated for 3 days!! I thought maybe it was a fluke, I'll give them one more shot with very strict instructions WORST IDEA EVER! it gets worse 2nd and final chance, my dog is fully vaccinated, and they did right by the food this time but he comes home with a cough! KENNEL COUGH! They have an itty bitty TEENIE WEENIE sign explaining this! IF YOU HAVE AN OUTBREAK OF A VERY CONTAGIOUS VIRUS it NEEDS to be posted every where and in clear plain sight giving families the CHOICE to put their furry loved one at risk! no they take that away from you! and in your waiver they cover there a**es. You get stuck with a boarding bill, vet bill, and a sick pup! DONT DO IT RUN AWAY, this place is a disgrace. When I told them of this they just shrugged like it was nothing. But they messed with the WRONG dog mom! I will be checking every where this is posted and if it is removed I will continue to warn other pet parents and give them a choice because PET VILLAGE refuses to and puts animals at risk!

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