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BBB Accredited Business since

Visa Services Northwest Inc

Phone: (206) 448-8400 Fax: (206) 728-0836 1511 3rd Ave STE 801, Seattle, WA 98101 View Additional Email Addresses View Additional Web Addresses


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Description

This company offers travel visa processing to 98 countries and express (24 hours) US passport renewal and add pages processing, and other related services.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Visa Services Northwest Inc meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Visa Services Northwest Inc include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Visa Services Northwest Inc
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: November 02, 2007 Business started: 01/01/1974 in WA Business started locally: 01/01/2001 Business incorporated 01/01/1974 in WA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Washington Secretary of State Corporations Division
801 Capitol Way S, Olympia WA 98504
http://www.secstate.wa.gov/corps
Phone Number: (360) 725-0377
corps@sos.wa.gov

Type of Entity

Corporation

Business Management
Ms. Li Chen, Vice President Mr. Elias Calderon Mr. Ding Xiaoli, President
Contact Information
Principal: Ms. Li Chen, Vice President
Customer Contact: Mr. Ding Xiaoli, President
Business Category

Passport & Visa Services Document Preparation Services (NAICS: 561410)

Hours of Operation
Monday - Friday
9:30 am - 4:30 pm
Method(s) of Payment
Any payment method is accepted, except for American Express Card, we charge 5% over the total to off set the fees charged to us by using this card.
Refund and Exchange Policy
Visa services Northwest acts only as an agent, and accepts no responsibilities for the services and refund/exchange policies of any travel agency, foreign consulate or embassy in connection with the granting of visas, nor for any delays, loss of passports occasioned by such services, couriers, or by the US mails.
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.