BBB Business Review

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This business is not BBB accredited.

Republic Parking Northwest Inc

Additional Locations

Phone: (206) 783-4144 Fax: (206) 783-4324 View Additional Phone Numbers 200 W Mercer St Ste 103, Seattle, WA 98119 View Additional Email Addresses http://www.rpnw.com


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BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Republic Parking Northwest Inc include:

  • 69 complaint(s) filed against business
  • Failure to respond to 1 complaint(s) filed against business
  • 5 complaint(s) filed against business that were not resolved

Factors that raised the rating for Republic Parking Northwest Inc include:

  • Length of time business has been operating


Customer Complaints Summary Read complaint details

69 complaints closed with BBB in last 3 years | 20 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 9
Billing/Collection Issues 54
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 6
Total Closed Complaints 69

Additional Complaint Information

On November 7, 2011, BBB recognized a pattern of complaints from consumers regarding customer service and billing issues. Consumers allege they pay the attendant at time of service, but later receive a ticket in the mail stating they have not paid for service, and late fees are incurred.

BBB has been informed by Republic Parking Northwest Inc that the parking lots in question do not employ attendants; the fees must be processed through a meter that issues a ticket, and the ticket must be posted in the window of the vehicle.

Customer Reviews Summary Read customer reviews

5 Customer Reviews on Republic Parking Northwest Inc
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 4
Total Customer Reviews 5

Additional Information

BBB file opened: December 28, 1998 Business started: 01/01/1966 Business started locally: 01/01/1966 Business incorporated 03/19/1987 in WA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Washington Secretary of State Corporations Division
801 Capitol Way S, Olympia WA 98504
http://www.secstate.wa.gov/corps
Phone Number: (360) 725-0377
corps@sos.wa.gov

Type of Entity

Corporation

Business Management
Mr. Gary Beck, President Ms. Kolina Beck, Director of Admin Ms. Laura Larson, Operations Director Mr. Matt Sanders, Accounting & Bookkeeping Mr. Vince Speziale, Director
Contact Information
Principal: Mr. Gary Beck, President
Business Category

Parking Facilities

Alternate Business Names
Republic Parking Republic Parking N W Republic Parking Northwest Republic Parking System

Customer Review Rating plus BBB Rating Summary

Republic Parking Northwest Inc has received 1.26 out of 5 stars based on 5 Customer Reviews and a BBB Rating of F.

BBB Customer Review Rating plus BBB Rating Overview
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.