88 Customer Reviews
- Date
- Highest Rating
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Review from Tracy G
1 star03/14/2024
I believe it is wrong for an anyone to be acting as funnel company without any over sight of who they are supporting on their platform. I called Click Bank after the 3rd the phone was answered by a polite representative. I explained the information to her on a fraudulent charge against my ******************************************************************* an unidentified, unanswered 800 number with a machine that says leave a message. No joke nothingno company name, Individuals name, address, email no ***** Incredible to me that Click Bank stated they had no information on the retailer other than this number not even a the name of the business?!? Yet, they were happy to collect money on behalf their 800 number to a sum of $900. Something is not right here! Click Bank did offer to refund $404.44 stating that I had to contact the unknown vendor for the remainder. It seems to me that if you have zero information on someone who Click Bank says they are charging my elderly mother for a digital monthly subscription for. Which is laughable (if not so much money involved) she doesnt use a computer and just is pleased if she manages to figure out the tv remote! Hello!!!I think perhaps, they should be on the hook for the full amount for not vetting nor maintaining any records of the monies in this situation that they collected. What do the legal minds at BBB think? Thank you for any information you can pass on that might help me to retrieve the remaining monies. I have cancelled the credit card number they had a hold of. Sincerely, **************Review from Sonia H
1 star02/15/2024
The site took my personal information, including my social security number, and as soon as I clicked the button, it told me my account is disabled and the decision is final. This sounds like an absolute SCAM where you're taking people's very sensitive information, including SSN and then shutting them out without an explanation!!! This is wrong and unethical in SO many ways. STAY AWAY if you do not want your personal and sensitive information collected and used who knows how, after begin shut down with no motivation, when you are just trying to create an account for the first time. I cannot even begin to understand how you they do such a thing to people. I cannot even begin to understand what in my personal information made them decide on the spot that I cannot even create an account. Makes no sense. I have no bad credit history or anything bad on my record at all.Review from Richard U
1 star02/06/2024
This is a scam! I placed an order but nothing ever arrived. My emails are returned as mail demons or bad email address. This company probably doesnt exist. I ordered 1 bottle of sugar defender because Im a skeptic but figured WTH. I would at least expect some kind of bottle with flavored water or something. I didnt even get that. Ill never fall for this again.ClickBank Response
02/07/2024
Hello,
I am very sorry to hear about your experience! Please contact me directly at ******************************************* so that I can get you a refund.I look forward to assisting you!
Take care,
*******************************
VICE PRESIDENT CLIENT & CUSTOMER ADVOCACY
E: *******************************************Review from Winnie W
1 star01/31/2024
I emailed ClickBank about my situation because I was trying to purchase a product on ClickBank and was declined.The first response I received was, " Thank you for your message. We have reevaluated your purchase attempt, but our system is still not allowing your purchase to go through. At this point, our best suggestion is for you to contact the seller directly, and ask if they can offer you an alternate way to pay."I explained to support that the vendor suggested I pay by using PayPal but I was declined again.I also informed support that my bank and other methods of payment said they are not declining my transaction. They said it's coming from your end.I received this following response:Thank you for contacting us regarding the difficulties you have experienced when attempting to make a purchase! I sincerely apologize for your frustration! Your attempts have triggered several flags in our system, which is why your charge was unable to be processed. The flags can be triggered for multiple different reasons, but unfortunately, we cannot manually override the decline at this time.I asked support what flags I triggered.ClickBank's support stated, " We do not disclose this information."He informed me that he can't tell me why my transaction is being declined. I informed him that I haven't done anything wrong.Review from Michele D J
4 stars01/25/2024
I have had problems my whole life, excited to start program. I unfortunately, found troubling reviews concerning no deliveries and multiple charges. It looks like I will need to contact bank to cancel order tomorrow.ClickBank Response
01/31/2024
Hi *******,
Thank you for reaching out so that I may assist you! I was unable to find an order for you under the email address provided in this review. However, if you want to contact me directly at ******************************************** I can research which product you purchased and see if there are any issues with their delivery. If you need any refunds, I can assist you with that too!
Best regards,
*******************************
VICE PRESIDENT CLIENT & CUSTOMER ADVOCACY
E: **********************************************************Review from Marcia L
3 stars01/04/2024
so far, so good. my card had no difficulties as per several of the reviews posted & I received a prompt e-mail confirming my purchase. I'll check for being spammed , and if I can easily delete those messages & update my review once I receive our bank statement.ClickBank Response
01/05/2024
Hi ******,
Thank you so much for taking the time to post your review! I'm so glad to hear you had a positive experience so far! If you need any assistance for the purchase that you made, you can always visit CLKBank.com and chat with someone from our team! We are here to help!
Happy New Year!
Take care,
*******************************
VICE PRESIDENT CLIENT &CUSTOMER ADVOCACY
Review from Jeremy M
1 star11/22/2023
Getting spam from them. ClickBank seems to be a great tool for spammers.Review from Elizabeth T
1 star11/20/2023
This bank is a scam. It declines any card that I try to use and I have more than enough money in my account, also the credit card I tried to use has a 0 balance.Review from Rhea C
1 star11/15/2023
Same complaint as everyone else on here--Declines my card, even though I have plenty of available credit.Review from Karin W
3 stars10/06/2023
I've tried 4 times and my credit card keeps getting declined. This company needs to get a better payor, or have people on staff to take orders. I am at a loss on what to do next. What is going on?
Customer Review Rating
Average of 88 Customer Reviews
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