BBB Business Review

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This business is not BBB accredited.

Advance Central Services Oregon

Additional Locations

Phone: (503) 221-5367 Fax: (503) 294-4176 View Additional Phone Numbers 1515 SW 5th Ave  Suite 1000, Portland, OR 97201 View Additional Web Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This company offers daily newspapers.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Advance Central Services Oregon include:

  • Failure to respond to 3 complaint(s) filed against business
  • 2 complaint(s) filed against business that were not resolved

Customer Complaints Summary Read complaint details

51 complaints closed with BBB in last 3 years | 13 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 3
Billing/Collection Issues 20
Delivery Issues 17
Guarantee/Warranty Issues 0
Problems with Product/Service 11
Total Closed Complaints 51

Customer Reviews Summary Read customer reviews

1 Customer Review on Advance Central Services Oregon
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

BBB file opened: September 01, 1919 Business started: 12/04/1850 Business started locally: 12/04/1850 Business incorporated 11/29/2001 in OR
Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Kevin Denny III, VP and GM Ms. Sandra Christopherson, Administrative Assistant, Circulation Department Mr. Rico Myszewski, Sr Mgr / Circ Ops
Contact Information
Principal: Mr. Kevin Denny III, VP and GM
Customer Contact: Mr. Rico Myszewski, Sr Mgr / Circ Ops
Business Category


Alternate Business Names
ACS on Behalf of OMG/The Oregonian Oregonian Publishing Properties LLC Oregonian, The

Customer Review Rating plus BBB Rating Summary

Advance Central Services Oregon has received 1.44 out of 5 stars based on 1 Customer Reviews and a BBB Rating of D.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.