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BBB Accredited Business since
Phone: (503) 226-4211 220 NW 2nd Ave, Portland, OR 97209
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This company offers gas energy services.
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A BBB Accredited Business since
BBB has determined that Northwest Natural meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||6|
|Total Closed Complaints||22|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||2|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Washington Department of Labor & Industries
7273 Linderson Way SW, Tumwater WA 98501
Phone Number: (800) 647-0982
Type of Entity
Business ManagementMr. David Andersen, CEO Ms. Lois Douglass, Customer Service Ms. Darcy Noxon, Senior Manager, Customer & Emergency Contact Center Ms. Lori Russell, VP of Utility Operations Ms. Mardilyn Saathoff, Chief Council Mr. Von Summers, Community Affairs Manager Mr. Steven Walti, Manager of Risk and Land
Natural Gas Companies Pipe Line, Oil & Gas Wholesaler & Distributors Gas - Propane - Equipment & Supplies
Alternate Business NamesNorthwest Natural Gas Company NW Natural NW Natural Gas Company
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview