This business is not BBB accredited.

Super Friends Moving LLC

Additional Locations

Phone: (206) 316-8203 6920 Roosevelt Way NE, Seattle, WA 98115 http://www.superfriendsmoving.com


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Description

This company offers residential and commercial moving services, including furniture moving, packing services and pianos.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Super Friends Moving LLC include:

  • Failure to respond to 1 complaint(s) filed against business

Factors that raised the rating for Super Friends Moving LLC include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Super Friends Moving LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: October 26, 2010 Business started: 12/01/2009 Business started locally: 12/01/2009 Business incorporated 12/03/2009 in WA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Washington Secretary of State Corporations Division
801 Capitol Way S, Olympia WA 98504
http://www.secstate.wa.gov/corps
Phone Number: (360) 725-0377
corps@sos.wa.gov

Washington Utilities & Transportation Commission
1300 S Evergreen Park Dr SW, Olympia WA 98504
http://www.wutc.wa.gov
Phone Number: (888) 333-9882
consumer@wutc.wa.gov

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Jacob Raich, Member
Contact Information
Principal: Mr. Jacob Raich, Member
Business Category

Moving Services - Labor & Materials Packing & Crating Service Piano & Organ Moving Storage Units - Household & Commercial Movers

Hours of Operation
Monday - Sunday 8am - 6pm

Additional Locations

  • THIS LOCATION IS NOT BBB ACCREDITED

    1227 N 97th St

    Seattle, WA 98103 (206) 316-8203

  • THIS LOCATION IS NOT BBB ACCREDITED

    6920 Roosevelt Way NE

    Seattle, WA 98115

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

10/29/2013 Problems with Product/Service | Read Complaint Details
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Additional Notes

Complaint: SFM was hired to move us in late November of 2012. They damaged a new refrigerator during the process. They were supposed to repair and or replace it. It is now Aug 30th of 2013 and they still have not completed the agreed on repair/replacement.

Desired Settlement: I want them to replace the refridgerator or repair the damage.


Customer Review(s)

The customer review(s) below are un-filtered. These positive and negative reviews are not used in the calculation of the BBB Rating. If you wish to file a complaint and request a resolution to your issue please click here. This customer review section is not BBBs complaint resolution system. Customer Reviews are the subjective opinion of the individual who posted the review and not of Better Business Bureau. A customer review is not posted on a business if a BBB complaint on the same issue(s) is also filed. BBB cannot guarantee the accuracy of any customer review and is not responsible for the content of any customer review. Public comments are not customer reviews.

Customer Reviews Summary

0 Customer Reviews on Super Friends Moving LLC
Positive Experience (0 reviews)
Neutral Experience (0 reviews)
Negative Experience (0 reviews)