Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
      Country
          Country

          Find a Location

          Jordan River Moving & Storage has 3 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.
            • Jordan River Moving & Storage

              12515 Willows Rd NE Ste 220 Kirkland, WA 98034-8795

              BBB Accredited Business
            • Jordan River Moving & Storage

              12515 Willows Rd NE Ste 220 Kirkland, WA 98034

              BBB Accredited Business
            • Jordan River Moving & Storage

              5305 NE 121st Ave Ste 310 Vancouver, WA 98682-6207

              BBB Accredited Business

            Business ProfileforJordan River Moving & Storage

            Moving Companies
            Multi Location Business
            BBB accredited business

            At-a-glance

            Customer Reviews

            3.33/5stars

            Average of 6 Customer Reviews

            Customer Complaints

            3 complaints closed in last 3 years

            1 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 1/6/2021

            Years in Business: 23

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Overview

            Jordan River Moving & Storage offers moving and storage services locally, cross country and internationally. Also provide corporate and military relocations.

            Products & Services

            Moving Services, Storage Services

            Business Details

            This is a multi-location business.

            Find a Location

            Jordan River Moving & Storage has 3 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • Jordan River Moving & Storage

                12515 Willows Rd NE Ste 220 Kirkland, WA 98034-8795

                BBB Accredited Business
              • Jordan River Moving & Storage

                12515 Willows Rd NE Ste 220 Kirkland, WA 98034

                BBB Accredited Business
              • Jordan River Moving & Storage

                5305 NE 121st Ave Ste 310 Vancouver, WA 98682-6207

                BBB Accredited Business
              BBB File Opened:
              3/1/2001
              Years in Business:
              23
              Business Started:
              6/27/2000
              Business Started Locally:
              6/1/2000
              Business Incorporated:
              6/27/2000
              Accredited Since:
              1/6/2021
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Limited Liability Company (LLC)
              Alternate Business Name
              • Jordan River Moving LLC
              Business Management
              • Mr. Sharon Joseph, Member
              • Mr. Yaacov Jack Bracha, Member
              Contact Information

              Principal

              • Mr. Sharon Joseph, Member

              Customer Contact

              • Mr. Sharon Joseph, Member

              Industry Tip

              BBB Tip: Hiring a mover

              Customer Complaints

              3 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              11/16/2023

              Complaint Type:
              Delivery Issues
              Status:
              Answered
              We used Jordan River Moving and Storage to pack, store and deliver our household belongs. The delivery date was Nov. 2, 2023. The sales representative was *****************************. The crew of 4 men damaged and destroyed many pieces of our furniture and art collection. They mishandled our items and were not able to communicate with us as no one spoke English. It is shocking to see the extent of the damage - I have photographs of all as proof. This company should not be licensed to move and/or store household items. I have done several moves in the past, including international, and have NEVER experienced such negligence.
              Read More

              Customer Reviews

              6 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Babette T

              1 star

              01/14/2024

              ****** River moved us from Whidbey Island, ** to *******, ** in September-October 2023.Initially we were very impressed. Although we did most of our own packing, we saved most fragile pieces for them to move. They seemed to be very careful when packing and moving our belongings into their truck.In **********, however, it was a very different story. They rushed thru everything and I had to insist they put together pieces of furniture their crew in ********** had taken apart, which, initially, they refused to do. They literally dumped boxes on the floor, refusing even to put them in the rooms where they were to go. Did I mention we are 76 and 81 years old? and they expected us to lift heavy things? As they left the crew leader said you have only 90 days to file any claims. It took us a long time to unpack. We needed to ask the workmen in the senior community to which we moved to help us move boxes they had piled to the ceiling. Many things were damaged. Tables were scratched deeply, even a heavy glass tabletop of great value. Dishes and glassware were broken. And several items are still missing. We have moved 6 times and never had this level of damage done to our belongings or things missing.We finally contacted the insurance company about 70 days after the move. Too bad. We needed to file the claim within 60 days, and I recognize we should have reread the policy ourselves and not relied on what they told us.We caution anyone considering a move NOT to use this company.

              Jordan River Moving & Storage Response

              01/18/2024

              We are extremely surprised by *************************************** review.  Delivery took place on 10/2/23 and on 10/12/23, we received an email from ******************** stating that she was still unpacking but knew she was missing a box.  Everything was checked off at delivery, but we still began a search on our end (double checking the warehouse scan out log, reaching out to the driver to see if a box was left on his truck, etc.),but then ******************** emailed in again the next day saying it was a false alarm, as she just found her missing box.

              ********************, never mentioned any issues with delivery, damages or additional missing items.  Those two emails after delivery have been the only ones received to date.  Hence why this review is such a surprise to us.


              We are sorry to hear that that ******************** has damage, and equally sorry to hear that she cannot file a claim with her insurance company.  She can, however, file a claim with our claims department.  ******************** has nine months from the date of delivery in which to submit a claim (meaning, she has until 7/2/24 to file a claim).  ******************* can reach out to our office so we can provide her with the link to start a claim online.

              Local BBB

              BBB Great West + Pacific

              BBB Reports On

              BBB reports on known marketplace practices.

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

              BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

              As a matter of policy, BBB does not endorse any product, service or business.