Find us on Google+
Text Sizesmall medium large

BBB Accredited Business since

Northwest Granite & Flooring LLC

Phone: (360) 675-4978 Fax: (360) 279-8303 687 Mobius Loop, Oak Harbor, WA 98277

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This company offers slab counter top, flooring and carpet sales and installations.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Northwest Granite & Flooring LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Northwest Granite & Flooring LLC include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Northwest Granite & Flooring LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: June 22, 2010 Business started: 04/01/2001 in WA Business started locally: 04/01/2001 Business incorporated 12/27/2004 in WA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Washington Secretary of State Corporations Division
801 Capitol Way S, Olympia WA 98504
Phone Number: (360) 725-0377

Washington Department of Labor & Industries
7273 Linderson Way SW, Tumwater WA 98501
Phone Number: (800) 647-0982

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Jeremey Jackson, Member Mrs. Suzette Jackson, Member
Contact Information
Principal: Mr. Jeremey Jackson, Member
Customer Contact: Mrs. Suzette Jackson, Member
Business Category

Marble & Granite Installation, Stonework Fabrication Contractors - Flooring Kitchen & Bath - Design & Remodeling Kitchen Remodeling Carpet Layers Contractors - General Floor Laying, Refinishing & Resurfacing Floor Coverings & Installation Floors - Laminate Bathroom Remodeling Hardwood Floor Contractors Hardwood Floor Maintenance Bathtubs & Sinks - Repair & Refinish Bathtub Refinishing Granite Countertops Countertop - Fabrication Floor Materials - Retail Resilient & Vinyl Flooring Floors - Hardwood All Other Specialty Trade Contractors (NAICS: 238990)

Products & Services

Northwest Granite & Flooring LLC sells the following brand(s): Armstrong, Caesarstone, Daltile, Earnest Hemingway Wood, Florida Tile, Happy Floors Tile, IVC-Flexitec, Johnsonite, LG Surfaces, Mannington, Marmoleum, Masland, Meta Marble, Mohawk, MS International, Oregon tile & Marble, Pental Surfaces, Roppe, Schluter, Shaw, Somerset Wood, Statements Tile, TAS at Home, Thompson Tile, Tierra Sol Tile, Tuftex, United Tile, Villroy & Bach, WEDI

Northwest Granite & Flooring LLC offers the following product(s): carpet, linoleum, luxury vinyl tile and plank flooring, sheet vinyl, slab showers, Slab Stone countertops, tile, wood

Hours of Operation
Monday - Friday 9:30am - 5:30pm
Saturday 10am - 2pm
Method(s) of Payment
Visa, MC, Amex, Cash, Check, Etc

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.