This business is not BBB accredited.
Phone: (800) 547-9900 Fax: (360) 567-2519 View Additional Phone Numbers PO Box 1619, Vancouver, WA 98668
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This company offers legal document preparation services.
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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
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Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered the rating for Baylor & Associates include:
- 8 complaint(s) filed against business
Factors that raised the rating for Baylor & Associates include:
- Length of time business has been operating
- Response to 8 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||7|
|Total Closed Complaints||8|
Additional Complaint Information
BBB files indicate that this business has received complaints concerning service, refund and customer service issues. Consumers allege after they pay Baylor & Associates to assist with their divorce proceedings, the company either provides incorrect paperwork, the paperwork contains inaccurate information or the paperwork was not completed correctly. Consumers claim after receiving improper service or paperwork, they request a refund from Baylor & Associates; however, the company refuses to issue a refund. Consumers further allege the company is unresponsive to requests for assistance.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Type of Entity
Business ManagementMr. William Thompson, President & CEO
Legal Document Assistance
Refund and Exchange PolicyBaylor & Associates, Inc. guarantees you will receive a valid Divorce or Dissolution of Marriage for any uncontested situation if you fully use all of its services and published materials, which include: (a) the acquisition of your initial personal information, (b) setting up a case file for you, (c) Legal Data Sheets containing substantial legal information relevant to a Divorce or Dissolution of Marriage action, (d) printed direct sheets for the word processing of your action, (e) printed procedural instruction sheets for the filing, processing, and conclusion of your action, (f) all modifications and recently required forms and documentation unexpectedly required by the clerks or judges in your jurisdiction while your action is pending, and (g) oral instructions as verbatim recitals of our published instructions and orally administered corrective communications necessary for you to process and obtain a valid uncontested divorce or dissolution of marriage. If pursuant with all the foregoing, you do not receive a valid divorce or dissolution of marriage for any uncontested situation; you will be refunded the fee you paid to Baylor & Associates, Inc.
Alternate Business NamesBaylor & Associates Inc DivorceSpecialties.com
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview