This business is not BBB accredited.Find a Location
BBB Business Reviews may not be reproduced for sales or promotional purposes.
This company offers high-speed Internet and communication services.
View Business Review Inquiries
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:
- This business has no rating because it is out of business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||148|
|Total Closed Complaints||271|
Additional Complaint Information
On July 5, 2012, BBB recognized a pattern of complaints from consumers regarding billing, service and contract issues. Consumers allege after they request to cancel their service, Clearwire continues to charge them, although the consumers did not sign a contract. Consumers further allege they do not receive service as advertised.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Type of Entity
Business ManagementMr. Michael Staal, Senior Manager Mr. Craig McCraw, Manager Mr. Erik Prusch, President/CEO
Internet Access Provider General Merchandise - Retail Communication Consultants Internet Services
Alternate Business NamesClear Clear Wimax Clear Wireless LLC Clearwire Communications LLC Clearwire Corporation Clearwire International LLC Clearwire Telecommunications Services LLC
According to information provided to BBB, Clearwire was purchased by Sprint Corporation in 2013. As of November 6, 2015, Clearwire is no longer providing service to new or existing customers. At this time, Clearwire continues to handle customer service related questions about past accounts.