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BBB Accredited Business since

Inland Northwest Insurance, Inc.

Phone: (509) 892-6373 Fax: (509) 926-0621 12319 E Broadway Ave, Spokane Valley, WA 99216

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This company offers insurance.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Inland Northwest Insurance, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Inland Northwest Insurance, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: April 24, 1998 Business started: 02/01/1997 in WA Business started locally: 02/01/1997 Business incorporated 08/28/1997 in WA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Washington Department of Revenue
Department of Revenue ( Public Records Division), PO Box 47478, Olympia WA 98504-7477
Phone Number: 800-647-7706

Washington Secretary of State
801 Capitol Way S, Olympia WA 98504
Phone Number: (360) 725-0377

Washington State Office of the Insurance Commissioner
P O Box 40244, Olympia WA 98504
Phone Number: 1-800-562-6900

Washington Office of the Insurance Commissioner
Phone Number: 800-562-6900

Idaho Department of Insurance
700 West State Street, 3rd Floor, Boise ID 83720-0043
Phone Number: 208-334-4250
Fax Number: 208-334-4398

Type of Entity


Business Management
Mr. Steve Florance, Owner/Agent Mr. Charles Florance, Owner / Agent
Contact Information
Principal: Mr. Steve Florance, Owner/Agent
Business Category

Insurance Companies Insurance - Auto Insurance - Crop Insurance - Fire & Flood Specialists Insurance - Homeowners Insurance - Life Insurance - Marine Insurance - Rental Insurance - Disability Insurance - Liability Insurance - Medical Liability Insurance - Property Insurance - Workers Compensation Insurance Services Bonds - Surety & Fidelity All Other Insurance Related Activities (NAICS: 524298)

Method(s) of Payment
We take payment over the phone with credit cards and checking/debit information. The insurance companies also direct bill  the insured as well as offering an EFT.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.