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Find a Location

eFinancial has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • eFinancial

      1621 114th Ave SE Ste 118 Bellevue, WA 98004-6905

      BBB Accredited Business

    Business ProfileforeFinancial

    Insurance Companies
    BBB accredited business

    At-a-glance

    Customer Reviews

    2.33/5stars

    Average of 12 Customer Reviews

    Customer Complaints

    37 complaints closed in last 3 years

    21 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 6/1/2000

    Years in Business: 25

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Efinancial LLC offers life insurance services.

    Business Details

    Location of This Business
    1621 114th Ave SE Ste 118, Bellevue, WA 98004-6905
    BBB File Opened:
    6/1/2000
    Years in Business:
    25
    Business Started:
    2/1/1999
    Business Incorporated:
    6/18/2001
    Accredited Since:
    6/1/2000
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Termfinder.com
    • 4brokers.com
    Business Management
    • John Buchanan, Member
    • James Hohmann, Member
    • Chris Kim, Member
    • Valerie Aiello
    Contact Information

    Customer Contact

    • Valerie Aiello
    Additional Contact Information

    Fax Numbers

    • (425) 216-1248
      Primary Fax

    Phone Numbers

    Customer Complaints

    37 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/15/2024

    Complaint Type:
    Billing Issues
    Status:
    Answered
    Cold call scam! They have charged my account but have not provided any documentation (no emails, texts, or letters) to verify the policy. I have called numerous times and each time it's "escalated to management" the phone hangs up. I left ******* several voicemails. I am very concerned this is an illegitimate operation.
    Read More

    Customer Reviews

    12 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Holly O

    1 star

    12/16/2023

    I called them for a VERY specific kind of life insurance. I told the salesman EXACTLY what I was looking for. We ran through the questions and he told me what policy he recommended. I asked if it was the type of policy I was looking for. He stated "No, but it's what you qualify for." Dude! That's not the question! What are you trying to sell me something I don't want? You knew in the beginning of the call what I was there for but you don't care about my needs, only your pockets and commissions. THIS is why people don't trust salesmen, right here! This is unethical sales! Do better!

    eFinancial Response

    12/18/2023

    Hi *****,

    We are looking into this to investigate, someone will be reaching out to you in the next few business days. If you have any additional questions you can contact me directly.

    *****************************************

    Best, ******

    eFinancial Response

    12/19/2023

    Thank you for bringing your concerns to our attention. Our team thoroughly investigated your case and reviewed the call in question. It appears that our agent explained that, unfortunately, due to health reasons, you did not qualify for the specific coverage you were seeking. However, they did offer alternative options that align with your eligibility.


    We understand the importance of finding the right coverage, and we apologize for any inconvenience this may have caused. If you have further questions or would like to discuss alternative solutions, please feel free to reach out.


    Thank you. 

    Local BBB

    BBB Great West + Pacific

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