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          Find a Location

          eFinancial has 1 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            Business ProfileforeFinancial

            Insurance Companies
            BBB accredited business

            At-a-glance

            Customer Reviews

            2.33/5stars

            Average of 12 Customer Reviews

            Customer Complaints

            38 complaints closed in last 3 years

            22 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 6/1/2000

            Years in Business: 25

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Overview

            Efinancial LLC offers life insurance services.

            Business Details

            BBB File Opened:
            6/1/2000
            Years in Business:
            25
            Business Started:
            2/1/1999
            Business Incorporated:
            6/18/2001
            Accredited Since:
            6/1/2000
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Limited Liability Company (LLC)
            Alternate Business Name
            • Termfinder.com
            • 4brokers.com
            Business Management
            • John Buchanan, Member
            • James Hohmann, Member
            • Chris Kim, Member
            • Valerie Aiello
            Contact Information

            Customer Contact

            • Valerie Aiello
            Additional Contact Information

            Fax Numbers

            • (425) 216-1248
              Primary Fax

            Phone Numbers

            Customer Complaints

            38 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            03/08/2024

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            These guys keep calling me multiple times every day and I have no idea who they are, and they've referred to me as a completely different name that isnt mine. I just want these guys to stop calling me, as I have no idea why they have my number.
            Read More

            Customer Reviews

            12 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Holly O

            1 star

            12/16/2023

            I called them for a VERY specific kind of life insurance. I told the salesman EXACTLY what I was looking for. We ran through the questions and he told me what policy he recommended. I asked if it was the type of policy I was looking for. He stated "No, but it's what you qualify for." Dude! That's not the question! What are you trying to sell me something I don't want? You knew in the beginning of the call what I was there for but you don't care about my needs, only your pockets and commissions. THIS is why people don't trust salesmen, right here! This is unethical sales! Do better!

            eFinancial Response

            12/18/2023

            Hi *****,

            We are looking into this to investigate, someone will be reaching out to you in the next few business days. If you have any additional questions you can contact me directly.

            *****************************************

            Best, ******

            eFinancial Response

            12/19/2023

            Thank you for bringing your concerns to our attention. Our team thoroughly investigated your case and reviewed the call in question. It appears that our agent explained that, unfortunately, due to health reasons, you did not qualify for the specific coverage you were seeking. However, they did offer alternative options that align with your eligibility.


            We understand the importance of finding the right coverage, and we apologize for any inconvenience this may have caused. If you have further questions or would like to discuss alternative solutions, please feel free to reach out.


            Thank you. 

            Local BBB

            BBB Great West + Pacific

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