Find us on Google+

BBB Business Review

Text Sizesmall medium large
Are you the Owner of this Business? ×
BBB® Accredited Business Seal

Are you...?

If yes, click here to login.

Are you...?

Click for BBB Rating on National General Insurance Company

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This company offers national insurance brokerage services and assists clients across the country with all auto, home, health, and life insurance needs from a broad range of carriers and providers.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that National General Insurance Company meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

BBB Complaint Information

Find aggregate BBB complaint information for National General Insurance Company . BBB of Northwest North Carolina has the full report as that BBB handles all complaints for National General Insurance Company .

Additional Information

BBB file opened: November 30, 2010 Business started: 02/01/2009 Business started locally: 02/01/2009
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Oregon Secretary of State
255 Capitol St NE Ste 151, Salem OR 97310
Phone Number: (503) 986-2200

Oregon Department of Consumer and Business Services
350 Winter St NE Rm 410, Salem OR 97301
Phone Number: (503) 378-4140

Washington Secretary of State
801 Capitol Way S, Olympia WA 98504
Phone Number: (360) 725-0377

National Association of Mortgage Brokers
7900 Westpark Dr Ste T309, Mc Lean VA 22102
Phone Number: (703) 342-5900

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Aaron Goddard, Member Nick James Mr. Armaven Pogosyan, Accountant
Contact Information
Principal: Mr. Aaron Goddard, Member
Business Category

Insurance Agency Insurance - Accident & Health Insurance - Auto Insurance - Homeowners Insurance - Life Insurance - Senior Products Insurance - Property All Other Support Services (NAICS: 561990)

Hours of Operation
9:00am - 5:00pm Monday - Friday Closed Saturday and Sunday
Alternate Business Names
National General Holdings Corp VelaPoint LLC

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.