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BBB Accredited Business since

Seattle Green Cleaner LLC

Phone: (206) 499-3046 Fax: (206) 299-3689 PO Box 46413, Seattle, WA 98146 https://porch.com/seattle-wa/home-cleaners/seattle-green-cleaner-159924300/pp?mode=homeowner-view View Additional Web Addresses



BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This company offers residential environmentally and socially responsible house cleaning services and offers weekly, biweekly and monthly house cleaning as well as move-in/out cleanings and once-only cleanings.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Seattle Green Cleaner LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Seattle Green Cleaner LLC include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Seattle Green Cleaner LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: March 23, 2010 Business started: 11/07/2007 in WA Business started locally: 03/01/2008 Business incorporated 04/23/2009 in WA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Washington Secretary of State
801 Capitol Way S, Olympia WA 98504
http://www.secstate.wa.gov/corps
Phone Number: (360) 725-0377
corps@sos.wa.gov

Type of Entity

Limited Liability Company (LLC)

Business Management
Jennifer Troyer, Founder/Owner Ms. Jennifer L Troyer, Founder/President
Contact Information
Principal: Jennifer Troyer, Founder/Owner
Principal: Ms. Jennifer L Troyer, Founder/President
Business Category

House Cleaning Organic/Green Products Environmental & Ecological Services

Hours of Operation
Monday - Friday 8am - 5pm
Method(s) of Payment

Payment for Services:  Payment is due by the end of the business day (5:00 pm PST) on the day our services are delivered. We only accept credit card payments and we do not charge a fee for using credit cards.

Credit Cards: We accept Visa, MasterCard and Discover (credit or debit) for full payment on cleaning day.

We require a signed Credit Card Authorization Form for PCI Compliance when scheduling a cleaning appointment. This form is sent separately through Adobe/EchoSign.

Regularly scheduled, recurring service appointments are set up with recurring credit card payments on their scheduled cleaning days and the automatic charge goes through in the early morning.

A $10.00 per day late payment fee will be applied when payment is not received during business hours on cleaning day.

It is the customer’s responsibility to inform us of updated credit card information at least two business days prior to their scheduled service appointment.

Refund and Exchange Policy

100% Customer Satisfaction Guarantee:  Your complete satisfaction is our #1 goal! We have a 100% customer satisfaction guarantee: If there is anything you are not completely happy with, please let us know within one business day of cleaning and we’ll come back to fix it. We want you to be a very happy customer!

Refunds:  If you are not happy, please let us know within one business day and we will come back and re-clean any areas free of charge according to our 100% Customer Satisfaction Guarantee. We do not offer refunds.

Service Area
This company serves Greater Seattle, Washington. 
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.