This business is not BBB accredited.
Phone: (907) 336-3365 Fax: (907) 336-3397 6311 Debarr Rd Ste L, Anchorage, AK 99504 ! Immediate Care Inc is Believed to Be Out of Business !
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This company offers home health care, personal care assistants, chore services and respite services for elders.
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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:
- This business has no rating because BBB has information indicating it is out of business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Alaska Department of Health & Social Services
3601 C St STE 722, Anchorage AK 99503
Phone Number: (907) 269-7800
Type of Entity
Business ManagementMr. Brian Richardson, CEO Mr. Terry Greenier, President
Home Health Services Hospices Health & Medical - General Health Care - Staffing
THIS LOCATION IS NOT BBB ACCREDITED
6311 Debarr Rd Ste L
Anchorage, AK 99504 (907) 336-3365 Directions
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According to information in BBB files, it appears that this business is no longer in business.
Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
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Problems with Product/Service
Read Complaint Details
Complaint: My complaint comes from an issue that happened ee complaint on more than one occasions. I have contacted the CEO ** ***** ********** and still am awaiting a return call from him my original call was placed and msg left on or around 23 April 2014. The complaint is regarding a false report submitted by "*******" at the Anchorage office as well as comments and accusations mad by employees at the Fairbanks office which tooklace on many other occasions. The comments were both heard publicly as well as made to a possible future employee. I feel they were meant to be demeaning and were unprofessional in the least.
Desired Settlement: I am seeking a settlement of understanding as well as open to any other suggestions and would like there to be correct info into my permanent consumer records.
Business Response: Initial Business Response /* (1000, 15, 2014/05/31) */ Contact Name and Title: ***** **********, CEO Contact Phone: (XXX) XXX-XXXX Contact Email: ***********@immediatecareak.com We have had the pleasure of working with this gentleman for years. He has been pleasantly communicative with me directly as he has my personal cell number and email. He had declined my staff's recent offers for me to contact him as he said he would contact me. I can easily reach out to him.