Text Sizesmall medium large
Are you the Owner of this Business? ×
BBB® - Start With Trust

Are you...?

If yes, click here to learn about BBB Accreditation.

Are you...?

This business is not BBB accredited.

Paloma Pottery

Phone: (877) 669-0783 4165 Saltspring Dr, Ferndale, WA 98248 View Additional Email Addresses View Additional Web Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This company offers glass and pottery manufacturing, wholesale, and retail sales.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Paloma Pottery
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: November 07, 2006 Business started: 01/01/2000 in WA Business started locally: 01/01/2000
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Washington Department of Revenue
6500 Linderson Way SW Fl 1, Tumwater WA 98501
Phone Number: (800) 451-7985

Type of Entity

Sole Proprietorship

Business Management
Ms. Nicole Whitney, Owner
Contact Information
Principal: Ms. Nicole Whitney, Owner
Business Category

Home Decor, Accessories & Gifts - Online Retailer Glass - Beveled, Carved, Ornamental Cabinet Hardware Jewelers - Retail Pottery Online Retailer Ceramic Products - Decorative

Products & Services

Paloma Pottery offers the following product(s): bookmarks, bookmarks, cabinet pulls, cabinet pulls, clocks, clocks, coasters, coasters, cufflinks, cufflinks, door knobs, door knobs, earrings, earrings, home decor, home decor, jewelry, jewelry, keychains, keychains, magnets, magnets, mirrors, mirrors, necklaces, necklaces, ornaments, ornaments, rings, rings, sustainable gifts, sustainable gifts, tables, tables, tiles, tiles, trivets, trivets, wall art, wall art, wall hooks, wall hooks, wine stoppers, wine stoppers

Hours of Operation
M: 8:00 AM - 5:00 PM
T: 8:00 AM - 5:00 PM
W: 8:00 AM - 5:00 PM
Th: 8:00 AM - 5:00 PM
F: 8:00 AM - 5:00 PM
S: 8:00 AM - 5:00 PM
Su: 8:00 AM - 5:00 PM
Method(s) of Payment
All major credit cards accepted - Visa, Mastercard, Discover, American Express
Refund and Exchange Policy
ll exchanges and returns must be made within 30 days of receipt of your order. 

A restocking fee of 20% may be applied to returns.
Custom, special orders and non stocking item sales are final.

Store credit is given for returned products. Full refunds available for qualified purchases only. For full details, please contactPaloma Pottery.
Please take care in packing your return shipment, ceramics that are not properly packed stand a good chance of damage, and we will only exchange for non damaged merchandise. If you have any questions or doubts on packing for safe return, please call Paloma Pottery to be advised.
To return or exchange an item, contact Paloma Pottery (Toll Free: 877-669-0783) with the following information:
Reason for exchange/return.
Item name and color choice for exchange.
We will supply you with a return authorization number, please include in your return shipment. We may request a credit card be on file for re-shipment. Free shipping is not provided on the re-shipment of your exchanged items.
Alternate Business Names
Paloma Pottery Custom Made Paloma Pottery Custom Made Paloma Pottery Wholesale Paloma Pottery Wholesale

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.