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Find a Location

Stone Bridge Homes NW LLC has 1 locations, listed below.

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    Business ProfileforStone Bridge Homes NW LLC

    Home Builders
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 7/25/2011

    Years in Business: 17

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Stone Bridge Homes NW LLC offers general contractor services specializing in new residential home construction.

    Products & Services

    Building Contractors Residential, General Contractor, Remodeling Services

    Business Details

    Location of This Business
    4230 Galewood St Ste 100, Lake Oswego, OR 97035-2495
    BBB File Opened:
    12/29/2009
    Years in Business:
    17
    Business Started:
    12/5/2006
    Business Incorporated:
    10/6/2006
    Accredited Since:
    7/25/2011
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • Stone Bridge Homes
    • PNW Contemporary Homes
    • Stone Bridge Homes NW
    Hours of Operation

    Primary

    M:
    8:00 AM - 5:00 PM
    T:
    8:00 AM - 5:00 PM
    W:
    8:00 AM - 5:00 PM
    Th:
    8:00 AM - 5:00 PM
    F:
    8:00 AM - 5:00 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Ms. Kelly Ritz, Managing Member
    • Mr. Sam Edwards, Marketing Specialist
    Contact Information

    Principal

    • Ms. Kelly Ritz, Managing Member
    • Mr. Sam Edwards, Marketing Specialist

    Customer Contact

    • Mr. Sam Edwards, Marketing Specialist
    Additional Contact Information

    Fax Numbers

    • (503) 387-7615
      Primary Fax

    Industry Tip

    BBB Tip: Find the right home builder for you

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/05/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I bought ************************************************************** (******************* Lot 30) on 5/5/2022. The home was built and warranted by Stone Bridge Homes NW. In the one-year warranty letter I shared a long list of items. All but four have been resolved. The major issue they are not fixing and that I would like you assistance with is the drainage problem caused by Stone Bridge Homes NW cutting corners and not following code. The neighboring Stone Bridge property (****************************************************** Summit Lot 28) doesn't have a proper water retention system. The water (irrigation and weather) from this property drains directly into my property and settles at my foundation. So far Stone Bridge has (1) added more dirt to allow the air conditioning unit to be level again, (2) added dirt so my property didn't have a negative grade to the foundation, (3) and installed a 4'x4' swale that ties into the existing downspout system on my house. The runoff is section from the Stone Bridge Homes NW property at ******************** is over 15' long. The recently installed 4' swale can't mitigate the runoff from a 15' span. My neighbor at ************************************* is supportive of a correction. He shared that he told Stone Bridge of this runoff problem when he first bought the home (2021). Water would runoff their property and collection on the next. His house was one of the first built and mine was one of the last built. The building code state there needs to be a retention system on each property so runoff doesn't cause damage to neighboring properties. Stone Bridge Homes NW did not follow code for the home at ***************************************** I have been trying to get them to remedy this so my house doesn't have more problem because to the runoff collection at my foundation. They haven't responded to my emails on 8/18/2023 & 8/28/2023. I did just send another email today. My property has no irrigation system in this area. **** has had little to no rain so the wet soil is only from ********************. .
    Read More

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Lisa A

    1 star

    07/29/2023

    BEWARE: Stonebridge Homes NW will not stand behind their warranty. They have a 10 year structural warranty for which I filed a claim. I was promptly told that my issue is not structural and not covered. You will not be able to contact anyone in the business office, because all phone numbers go directly to a sales person who will not forward your request for a return call and if he does no one will return your call. They currently have an open complaint with the contractors board and I am filing a notice of pending litigation. If you purchase a $650,000 home your floors should not sag.

    Local BBB

    BBB Great West + Pacific

    BBB Reports On

    BBB reports on known marketplace practices.

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