Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
      Country
          Country

          Find a Location

          Health Services LLC has 22 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.
            • Health Services LLC

              111 Elm St La Grande, OR 97850-2620

            • Health Services LLC

              1718 Olympic Hwy N Shelton, WA 98584-3054

            • Health Services LLC

              8101 NE Parkway Dr Ste G2 Vancouver, WA 98662-6486

            • Health Services LLC

              173 S Highway 101 Warrenton, OR 97146-9314

            • Health Services LLC

              2505 Main Ave N Ste C Tillamook, OR 97141-9225

            Business ProfileforHealth Services LLC

            Hearing Assistive Devices
            Multi Location Business

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 4 Customer Reviews

            Customer Complaints

            9 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Overview

            This company offers hearing aid testing and fitting services.

            Business Details

            This is a multi-location business.

            Find a Location

            Health Services LLC has 22 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • Health Services LLC

                111 Elm St La Grande, OR 97850-2620

              • Health Services LLC

                1718 Olympic Hwy N Shelton, WA 98584-3054

              • Health Services LLC

                8101 NE Parkway Dr Ste G2 Vancouver, WA 98662-6486

              • Health Services LLC

                173 S Highway 101 Warrenton, OR 97146-9314

              • Health Services LLC

                2505 Main Ave N Ste C Tillamook, OR 97141-9225

              BBB File Opened:
              5/6/2004
              Years in Business:
              30
              Business Started:
              1/1/1994
              Business Started Locally:
              1/1/1994
              Business Incorporated:
              6/1/2010
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Limited Liability Company (LLC)
              Alternate Business Name
              • Miracle Ear
              • Miracle Ear Hearing Centers
              • Miracle Ear at Sears
              • Miracle Ear Hearing Center
              • Miracle Ear Service Center
              Business Management
              • Ms. Carolyn Olsen, Member
              • Mr. Gregg Olsen, Member
              • Ms. Meaghan Malin, Executive Assistant
              Contact Information

              Principal

              • Mr. Gregg Olsen, Member
              • Ms. Meaghan Malin, Executive Assistant
              Additional Contact Information

              Fax Numbers

              • (360) 573-4990
                Primary Fax
              • (360) 427-8746
                Other Fax

              Phone Numbers

              Customer Complaints

              9 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              06/29/2023

              Complaint Type:
              Problems with Product/Service
              Status:
              Answered
              Wife and I went into the Medford location as my old hearing aids were not working properly. They told me that they were not fixable and needed new ones. My wife had her hearing checked while we were at my appointment for the staff to tell us she needed some. My son voiced his concern about my wife having them as she has constant tremors. The guy working said not and issue, we can teach her, etc. We paid $15,000 for two sets of hearing aids. Few weeks go by and we return to get the hearing aids (the regional director or something was there when we went in and said he would give us a special price and fix my old hearing aids for free). My wife couldn't put them in, even with help. We returned two weeks after receiving them and was going to return (which we did) my wife's aids. They didn't want to take them back but instead offered her a different pair that look like bulky ear-buds and not hearing aids. Again, my son voiced his concern on the 30 day return policy and would that policy start over again with the new set of aids. *** working there said no that the clock started when we paid for them. So another two weeks goes by and my wife returns to the store on day 29. We asked for additional time and were told they would look into it. No reply. Wife can't use them and they refuse to take back, and they knew ahead of time that there could be an issue. My aids started malfunctioning as well, especially one. I was told that I needed to clean them better, etc. Yes it was slightly plugged but still didn't work. My son's wife took the old repaired aids in and had them set to my "prescription" and low and behold I can hear. My first experience with Miracle Ear and my second are on two opposing ends of the spectrum. All I want is to be able to return my non-able to work aids for a % of our money back. You also took 3 months to get the insurance information together for us to receive a rebate from our insurance company. Why is that?
              Read More

              Customer Reviews

              4 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Margie C

              1 star

              12/22/2023

              I am currently in litigation over the sale of hearing aids to my 93 year old father who felt pressured to purchase them., I returned the hearing aids in original box and in time according to the contract and they are still denying a refund. I have filed a small claims action and am awaiting the court date. High pressure tactics, and they draw out the "try these out for a week and come back for adjustments" until you either return them by the deadline (as I did) or get stuck with them. They even went so far as to tell me I should keep the hearing aids as they may be good in the future for another family member.

              Local BBB

              BBB Great West + Pacific

              BBB Reports On

              BBB reports on known marketplace practices.

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

              BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

              As a matter of policy, BBB does not endorse any product, service or business.