Business ProfileforHarold LeMay Enterprises, Incorporated

Customer ********************** is deliberately hurting customers just because they can.I got my first pick up yesterday, except no one emptied my trash. I called to find out why and apparently even though they dropped off my trash bins behind *********** I have to put them in front of the townhome. They sent the driver back he told me to put the bin on Becall St. (which means I pass 2 townhomes to drop off my bins WHERE EVERYONE ELSE IS). He said just put them there going forward.The customer ********************** called back while he was there and I told her this is resolved. She responded to tell me that NO I cannot put my trash WHERE ALL FELLOW TOWNHOME OWNERS are putting it on Becall, I need to drag my 95 gallon recycle bin down the alley past 7 townhomes, then back up a different alley to ***********************, then BACK down the street past 7 townhomes to put the bin in front of ***********. I need to make this trek TWICE (trash & recycling) and then TWICE again the next day. It would take me the distance of TWO townhomes to drop the bins off where everyone has been getting service THIS WHOLE TIME but customer ********************** notified me that they have instructed the drivers to no longer pick up townhome garbage bins WHERE THEY HAVE THIS ENTIRE TIME, and they will notify all townhome owners we can no longer put our bins CLOSE, but instead need to walk 1/4 mile to drop off our bins every week. People park in front of the townhomes so I couldn't put my trash in front anyway because people are parked there, so I would need to just keep dragging it down the street to get past cars and make sure I am 3-5 feet away from other bins. When I asked customer ********************** and then the supervisor WHY the answer was because this is what we are doing. THERE IS NO REASON. I need a real customer ********************** person to fix this problem to return to REASONABLE pickup on the corner of Becall where they are already picking up trash. This is ridiculous and solely punitive to intentional hurt customers because they can.