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BBB Business Review

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BBB Accredited Business since

Wellington's Furniture Inc

Phone: (800) 262-1049 Fax: (360) 437-5080 View Additional Phone Numbers PO Box 65465, Port Ludlow, WA 98365

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This company offers fine leather furniture sales.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Wellington's Furniture Inc meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

This company was previously accredited with BBB of Northwest North Carolina from May 1997 through July 2013.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Wellington's Furniture Inc include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Wellington's Furniture Inc
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: June 28, 2013 Business started: 07/01/1983 in NC Business started locally: 07/01/1983 Business incorporated 05/07/2013 in WA
Type of Entity


Business Management
Ms. Donna L. Frehafer, President
Contact Information
Principal: Ms. Donna L. Frehafer, President
Business Category

Furniture - Retail Home Decor, Accessories & Gifts - Online Retailer Leather Goods - Dealers

Products & Services

Wellington's Furniture Inc sells the following brand(s): Bradington Young, Classic Leather, Hooker Furniture, Lazzaro, Leathercraft, McKinley, Mcneilly Furniture, Omnia Leather, Palatial Furniture, Palliser Furniture

Wellington's Furniture Inc offers the following product(s): Bar Stools, Cocktail Ottomans, Home Theater Seating, Leather Chairs, Office Furniture, Recliners, Reclining Sofas, Sectional Sofas, Sofa Sleepers, Sofas and loveseats

Hours of Operation
Monday - Friday 8:00am - 5:00pm
Method(s) of Payment
Visa, Master Card, American Express , Discover, PayPal, Personal Check
Refund and Exchange Policy
Refunds are available with a re-stocking fee on special orders and most in stock items plus freight back to North Carolina.
Service Area
Products & Services

Sofas & Loveseats, Sleepers, Reclining Sofas, Leather Club Chairs, Office Furniture, Recliners, Swivel Chairs, Chair & Ottoman, Bar Stools, Chair & A Half, Sectional Sofas, Home Theater Seating, Cocktail Ottomans, Throw Pillows, Clearance Furniture


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.