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BBB Accredited Business since

Nancy's Floral Inc

Phone: (503) 661-0911 Fax: (503) 669-0826 View Additional Phone Numbers 620 NE Burnside Rd, Gresham, OR 97030 View Additional Email Addresses http://www.nancysfloral.com


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Description

This company offers a full service florist and gift shop.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Nancy's Floral Inc meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Nancy's Floral Inc include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Nancy's Floral Inc
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: January 01, 2001 Business started: 02/01/1981 in OR Business started locally: 01/01/1990 Business incorporated 11/30/1990 in OR
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Oregon Secretary of State Corporations Division
255 Capitol St NE Ste 151, Salem OR 97310
http://www.sos.state.or.us
Phone Number: (503) 986-2200
corporation.division@state.or.us

Type of Entity

Corporation

Business Management
Ms. Carole Cook, Secretary Mr. Rob Cook, Online Mr. Wendell Cook, President
Contact Information
Principal: Ms. Carole Cook, Secretary
Customer Contact: Mr. Rob Cook, Online
Business Category

Florists - Retail Gift Shops Internet Shopping

Refund and Exchange Policy

Flowers & Perishable Products:
If you believe that you have received a defective product, we will replace that product to your satisfaction provided that it is within the terms specified in the Satisfaction Guarantee.  To receive replacement product, please call us Local: (503) 661-0911 Toll Free: (800) 645-9252 or bring the item to our shop at 620 NE Burnside Rd.  Gresham, OR 97030.

Specialty Gifts 
All giftware sales are final.  Specialty gift items that are non-perishable may be returned for store credit (within 7 days of receipt of the item) provided the items are returned unopened with the original packing materials and documentation.

Please note that we can refund shipping or delivery fees only if the return is a result of our error. Otherwise, you will receive store credit for the cost of the specialty gift item, but the original and return shipping fee will not be refunded. To return an item, please call us Local: (503) 661-0911 Toll Free: (800) 645-9252 or bring the item to our shop at 620 NE Burnside Rd.  Gresham, OR 97030.

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.