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BBB Accredited Business since
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This company offers a full service florist and gift shop.
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A BBB Accredited Business since
BBB has determined that Nancy's Floral Inc meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Customer Complaints Summary
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Customer Reviews Summary Read customer reviews
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Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Type of Entity
Business ManagementMs. Carole Cook, Secretary Mr. Rob Cook, Online Mr. Wendell Cook, President
Florists - Retail Gift Shops Internet Shopping
Refund and Exchange Policy
Flowers & Perishable Products:
If you believe that you have received a defective product, we will replace that product to your satisfaction provided that it is within the terms specified in the Satisfaction Guarantee. To receive replacement product, please call us Local: (503) 661-0911 Toll Free: (800) 645-9252 or bring the item to our shop at 620 NE Burnside Rd. Gresham, OR 97030.
All giftware sales are final. Specialty gift items that are non-perishable may be returned for store credit (within 7 days of receipt of the item) provided the items are returned unopened with the original packing materials and documentation.
Please note that we can refund shipping or delivery fees only if the return is a result of our error. Otherwise, you will receive store credit for the cost of the specialty gift item, but the original and return shipping fee will not be refunded. To return an item, please call us Local: (503) 661-0911 Toll Free: (800) 645-9252 or bring the item to our shop at 620 NE Burnside Rd. Gresham, OR 97030.