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BBB Accredited Business since
Phone: (509) 413-1244 Fax: (509) 413-1276 2324 E Euclid Ave Ste 104, Spokane, WA 99207
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Here is a list of the services we provide; Flooring, counter tops, painting (int/ext), drywall (new or repair), plumbing, electrical, hardwood floor sand, refinish, new or repair
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A BBB Accredited Business since
BBB has determined that Renewed Interiors, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||2|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Washington Department of Labor & Industries
7273 Linderson Way SW, Tumwater WA 98501
Phone Number: (800) 647-0982
Washington State Department of Labor & Industries
7273 Linderson Way SW , Olympia WA 98501
Phone Number: 800-647-0982
Type of Entity
Business ManagementMs. Lori Rayburn , Owner
Floors - Hardwood Marble - Cultured Tile Sales Contractors - Flooring Kitchen & Bath - Design & Remodeling Kitchen Remodeling Boilers - Repair & Cleaning Carpet & Rug Measuring Carpet & Rug Repair Carpet Layers Contractor - Remodel & Repair Electricians – Residential Drywall Contractors Electricians Floor Laying, Refinishing & Resurfacing Carpet Installation Floors - Industrial Floors - Laminate Painting Contractors Commercial Painting Contractor Painters - Commercial or Residential Patio & Deck Builders Deck - Repair Patio Builder Deck Builder Patio, Porch & Deck Enclosures Plumbers Tile - Ceramic - Contractors & Dealers Construction & Remodeling Services Basement - Remodeling Bathroom Remodeling Bathroom Remodeling - Walk-In Tubs Remodeling Services Hardwood Floor Contractors Carpet & Rug Dealers - New Carpet & Rug Pads, Linings & Accessories Countertops Resilient & Vinyl Flooring Flooring Contractors (NAICS: 238330)
Hours of Operation
|M||:||8:00 AM - 4:00 PM|
|T||:||8:00 AM - 4:00 PM|
|W||:||8:00 AM - 4:00 PM|
|Th||:||8:00 AM - 4:00 PM|
|F||:||8:00 AM - 4:00 PM|
|Open weekends by appointment only. Showroom by appointment only|
Method(s) of PaymentCash, check, credit
RENEWI*914MG State Contractors License issued 6/29/2009
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview
2324 E Euclid Ave Ste 104
Spokane, WA 99207 Directions
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Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
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Star Rating scale
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Problems with Product/Service
Read Complaint Details
Complaint: We contacted Renewed Interiors when we had a sewer line in the basement fall off the wall. **** *******, the owner of Renewed Interiors called **** Cleanup services and they came and did the cleanout. **** attached $1600.00 to ****'s bill for herself because she called the company. She sent her additional expense along with ****'s $7600.00 bill to State Farm ins. co and it was rejected. Next, she wanted $5000.00 from us for a down payment, which we paid out of our own pocket. I was then told by my ins. company AND Umpqua Bank that this was inappropriate. Next: we received an estimate from her that showed double, triple and quadruple billing for each task. At that point we fired her. She never did any work for us. Instead of paying back the $5000.00, she kept $2200.00 of it for herself, citing payment for phone call, 3 home visits, and payment for her estimate, all of which we never knew about these charges, nor agreed to them. Finally, our insurance payment from Umpqua bank was slow in coming and **** needed to pay **** cleaning service, so she threatened to put a lean against our house. We then paid *** of **** his full price of $7600.00, wiping out our savings. Now, we are filing suit to get out $2200.00 back. What a pain.
Desired Settlement: Out of our $5000.00 we need to pay Renewed Interiors $200.00 for a few supplies (3 pieces of sheetrock, 2 rolls of insullation and 1 small bucket of mud). She sent us a check for $2601.06. We wish to receive 2,199.00 that she stole from us.
Customer Reviews Summary