BBB Business Review

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This business is not BBB accredited.

Body Renew Alaska LLC

Additional Locations

Phone: (907) 336-2639 View Additional Phone Numbers 10325 Old Seward Hwy, Anchorage, AK 99515 View Additional Email Addresses

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This company provides a facility that specializes in weight loss and fitness.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered the rating for Body Renew Alaska LLC include:

  • 35 complaint(s) filed against business
  • 1 complaint(s) filed against business that were not resolved

Factors that raised the rating for Body Renew Alaska LLC include:

  • Length of time business has been operating
  • Response to 35 complaint(s) filed against business

Customer Complaints Summary Read complaint details

35 complaints closed with BBB in last 3 years | 6 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 27
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 7
Total Closed Complaints 35

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Body Renew Alaska LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: July 07, 2008 Business started: 05/01/2007 in AK Business started locally: 05/01/2007 Business incorporated 04/24/2007 in AK
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Alaska Department of Commerce Community & Economic Development
550 W 7th Ave Ste 1500, Anchorage AK 99501
Phone Number: (907) 269-5200

Type of Entity

Limited Liability Company (LLC)

Business Management
Customer Service Manager, Manager
Contact Information
Principal: Customer Service Manager, Manager
Business Category

Fitness Centers Exercise & Physical Fitness Programs

Refund and Exchange Policy


If you wish to cancel this contract you may cancel providing written notice certified or registered mail or delivered in person to the Body Renew location that you purchased your program from and fill in the appropriate cancellation form. The notice must say that you do not wish to be bound by this Service Agreement and must be delivered within 3 business days of the day of the agreement to their contract. In addition, on a per session basis, on a per session basis, all sessions must be cancelled more than 24 hours in advance or will result in a default for that session, and that session will be lost. In the case that the above stated parties cannot complete the sessions due to the company's failure to meet the above stated requirements mean that the stated agreement will come to term. Reimbursement of the initial Amount Paid will be made within 30 days by check or Credit Card reimbursement. If I wish to cancel my membership prior to the end of the agreed upon term I may do so, only when my membership and/or personal training payments are current and in good status, by paying 50% of the balance of the remaining contract value, whichever is smaller.

Alternate Business Names
Body Renew Alaska Body Renew Northwest

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.