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Find a Location

STEMfinity, LLC has 1 locations, listed below.

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    Business ProfileforSTEMfinity, LLC

    Electronic Educational Kits
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 1/18/2023

    Years in Business: 13

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    STEMfinity, LLC offers STEM-related educational products for students, schools, institutions, and individuals.  

    Products & Services

    STEM-Related Educational Materials, STEM-Related Robotics, Drones, 3D Printing, and Books, Online STEM Educational Materials Retailer

    Business Details

    Location of This Business
    9841 W Emerald St # 100, Boise, ID 83704
    BBB File Opened:
    4/3/2013
    Years in Business:
    13
    Business Started:
    3/31/2011
    Business Incorporated:
    3/31/2011
    Accredited Since:
    1/18/2023
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • STEMfinity
    Hours of Operation

    Primary

    M:
    8:00 AM - 5:00 PM
    T:
    8:00 AM - 5:00 PM
    W:
    8:00 AM - 5:00 PM
    Th:
    8:00 AM - 5:00 PM
    F:
    8:00 AM - 5:00 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Mr. William Frank Albert
    Contact Information

    Principal

    • Mr. William Frank Albert

    Customer Contact

    • Mr. William Frank Albert
    Additional Contact Information

    Fax Numbers

    • (888) 557-7836
      Primary Fax

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/26/2023

    Complaint Type:
    Delivery Issues
    Status:
    Answered
    We ordered a smart board stand over 3 weeks ago. We have not received the stand, any shipping confirmation, or any reply to multiple email attempts. We have also tried calling their 800 number, which just goes to voicemail no matter what option is picked. We have already been charged for the order, but have received nothing.
    Read More

    Customer Reviews

    4 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Richard C.

    1 star

    12/20/2022

    I put in an order that was promised in 4 days .no delivery instead I got an e mail that said it would be a month and a half my purchase still haven't arrived sent several e mails trying to get an answer now they are gosting me I will be filing a complaint with the bbb this site is a total scam !

    STEMfinity, LLC Response

    01/16/2023

    We emailed you on November 14th and November 28th without a response. We offered alternative compasses. We offered to get it to you in the timeline you had outline. We didn't hear back from you. Your order was shipped and delivered on Dec. 28th via **** tracking number *********************. We did everything we could to get this order to you in a timely manner. With over 10k plus products we are sometimes at the mercy of the manufacturer. If there is anything we can do to further assist you please contact us at *********************************** Thank you

    Local BBB

    BBB Great West + Pacific

    BBB Reports On

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