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BBB Accredited Business since
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This company manufactures and distributes residential doors.
Feather River Door Company has set the benchmark as the door industry leader in innovation and technology with our award winning Fiberglass Door Entry System. Since 2003, Feather River has offered fiberglass doors exclusively at the Home Depot and sold more than a million doors to satisfied customers throughout the U.S. Since then, we have expanded our offering to include decorative interior wood doors and fiberglass patio doors.
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A BBB Accredited Business since
BBB has determined that Trinity Glass International Inc meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Trinity Glass International Inc include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 9 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||4|
|Total Closed Complaints||9|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||3|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Type of Entity
Business ManagementMr. Jong Ham, President/Chairman Mr. Craig Montour, Director of Customer Service Mr. Ki Ham, Vice President Mr. Alex Lee, Treasurer Mr. Kevin Shin, Manager Mr. Chong S So, Secretary Mr. James Soper, Manager/Claims
Door Manufacturer - High Performance Doors Wood Window and Door Manufacturing (NAICS: 321911)
Service AreaThis company services all of North America.
Alternate Business NamesFeather River Door Company Trinity Glass International
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview