Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Timber Kids Dentistry has 5 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Timber Kids Dentistry

      1291 E McAndrews Rd Medford, OR 97504-6103

    • Timber Kids Dentistry

      5232 S 6th St Klamath Falls, OR 97603

    • Timber Kids Dentistry

      1146 Iowa St Ashland, OR 97520

    • Timber Kids Dentistry

      1245 SE 3rd St Ste A-1 Bend, OR 97701

    • Timber Kids Dentistry

      124 NE Evelyn Ave Ste B Grants Pass, OR 97526

    Business ProfileforTimber Kids Dentistry

    Children Dentist
    Multi Location Business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Timber Kids Dentistry has 5 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Timber Kids Dentistry

        1291 E McAndrews Rd Medford, OR 97504-6103

      • Timber Kids Dentistry

        5232 S 6th St Klamath Falls, OR 97603

      • Timber Kids Dentistry

        1146 Iowa St Ashland, OR 97520

      • Timber Kids Dentistry

        1245 SE 3rd St Ste A-1 Bend, OR 97701

      • Timber Kids Dentistry

        124 NE Evelyn Ave Ste B Grants Pass, OR 97526

      Location of This Business
      1291 E McAndrews Rd, Medford, OR 97504-6103
      BBB File Opened:
      2/5/2007
      Years in Business:
      5
      Business Started:
      10/3/2018
      Business Started Locally:
      10/3/2018
      Business Incorporated:
      12/29/1978
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • J Kolby Robinson
      Business Management
      • Dr. David M Alex, President
      • Ms. Patsy Arnold, Office Manager
      • Ms. Marilyn Alex, Secretary
      • Dr. James Kolby Robinson, Owner
      Contact Information

      Principal

      • Dr. David M Alex, President
      • Dr. James Kolby Robinson, Owner

      Customer Contact

      • Dr. James Kolby Robinson, Owner
      Additional Contact Information

      Fax Numbers

      • (541) 779-9620
        Primary Fax

      Phone Numbers

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      02/02/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      Business tried to get me to leave when arrive 5 mins late, had me stand for additional 5 minutes, told me to leave because I was too late and I told them no Im not 10 mins late, you ignored me for 5 mins, then finally go back after they agree to see my daughter (6) and put my daughter on gas who has never been on before, this is her 5th dentist visit in last year,( previous dentist loved how amazing she was) she has headphones, glasses on, gas mask on nose, dentist come in doesnt check if her laughing gas has even taken effect he stick a q tip and puts gel on her gums seconds later stabs her in the gums without warning, my daughter screams in pain and at this point is scared of the dentist wont let him touch her, he then gets mad and say we have to leave because he cant have patiences act like that, Im shocked, seriously? You just stab my daughter in the gums without any warning or anything ( didnt even check to see if the gas had taken effect) and your telling us to leave? Tells me again we have to leave, I will never reschedule with someone like that, hes a pediatric dentist?? Wow, then we walk out and Im upset of course, dont reschedule and tell them why, they then send me a letter in the mail a week later stated they wont see my daughter again because of my behavior like it was my fault?? I call manager to tell her why I acted that way and finally get a sorry and she will tell her receptionists and dentist who did this and still plays it off and say it just seems best we dont see each again? This was your fault not mine, I dont get upset like this for nothing and what will she do, just tell them we had a complaint and dont do it again? My daughter was extremely upset and ** upset, this dentist needs to be in trouble and receptionist. I wasted time and money for nothing!

      Customer Reviews

      0 Customer Reviews

      What do you think? Be the first to review!

      How BBB Processes Complaints and Reviews

      Start a Review

      Local BBB

      BBB Great West + Pacific

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.