This business is not BBB accredited.
Phone: (907) 222-4066 Fax: (907) 677-8742 View Additional Phone Numbers PO Box 241394, Anchorage, AK 99524
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This company offers commercial and residential delivery of goods.
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:
- This business has no rating because it is out of business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1|
Licensing, Bonding or Registration
These agencies may include:
Alaska Department of Commerce, Community & Economic Development
550 W 7th Ave Ste 1500, Anchorage AK 99501
Phone Number: (907) 269-5200
Type of Entity
Business ManagementMrs. Mara Alcaraz-Rodriguez, Secretary Mr. Raul Rodriguez, Owner
Delivery Service Movers Movers - Office Moving Services - Labor & Materials General Freight Trucking, Local (NAICS: 484110)
Hours of Operation
|7 days a week|
Refund and Exchange PolicyWe refund your credit card payment or reschedule your job for a more convenience time.
Service AreaServing Anchorage, Alaska.
Products & Services
Pick Up and Delivery - Assembly and Delivery services/Store Pick/Freight Pick Up/Residential and Commercial Moving Services/Inside House Move/Office to Storage and others.
THIS LOCATION IS NOT BBB ACCREDITED
PO Box 241394
Anchorage, AK 99524 (907) 223-6282 (907) 222-4066
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Additional Phone Numbers
- (907) 223-6282(Phone)
- (907) 222-4066(Phone)
According to information in BBB files, this business is no longer in business.
Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
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Star Rating scale
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Read Complaint Details
Complaint: I purchased a bed on 9/5/15, Pressed for time did the installation and set up in the process of them setting up the bed they scratced my brand new floor 5 different times and dinged and scratched up the bed. Have contacted them numerous times about owning up to there mistakes but they wont.
Desired Settlement: For them to own up to thier mistakes, and fix it.
Business Response: The customer submitting this complaint contacted us the following day about the scratch floor. We asked her to send pictures of the floor, which she did. We took Sunday and Monday (Labor weekend off). Tuesday (05/08) morning @ 8:22am we received a text from her asking about the damages and a resolution. We respond that because of the day offs we will work with this situation this week. Tuesday afternoon about 4:30pm we received another call from her boyfriend with a negative attitude. The Office Manager explain to him the options, that we are very busy but that we are not in denial of the damages. Mr. ********* called him back sometime after 5pm that day to explain that because he offered drugs to the delivery crew that day we were waiting for APD to provide an officer to visit the house and take notes of the damages. We are not going to put ourselves or Ms. ****** in a difficult situation. We called our insurance Wednesday afternoon to refer the damages for an investigation, as well as ******** ********* store, APD and other local and state authorities that could have interest in the situation.
Customer Reviews Summary