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BBB Accredited Business since
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This company offers sales of credit card processing machines and automated teller machines.
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A BBB Accredited Business since
BBB has determined that Alpine Payment Systems meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Alpine Payment Systems include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 16 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||8|
|Total Closed Complaints||16|
Additional Complaint Information
On December 15, 2010, BBB recognized a pattern of complaints from consumers regarding sales practice and contract issues. Consumers allege Alpine Payment Systems uses high-pressure sales tactics. Consumers further allege verbal agreements made with the company's representatives are not accurately represented on the written contracts provided to the consumers.
Alpine Payment Systems is working with BBB in an effort to eliminate the underlying cause of the pattern of complaints.
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||7|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Type of Entity
Limited Liability Company (LLC)
Business ManagementMr. Robert Ensminger, Chief Executive Officer Mr. Brian McDevitt, Vice President of Sales
Credit Card - Merchant Services Automated Teller Machines Other Activities Related to Credit Intermediation (NAICS: 522390)
Alternate Business NamesIQ Payment Systems LLC
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview