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Phone: (206) 292-3990 Fax: (206) 292-1793 413 Pine St Ste 500, Seattle, WA 98101 View Additional Web Addresses
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This business is not BBB accredited.
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Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for AllRecipes.com Inc include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 2 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||2|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Type of Entity
Business ManagementMr. Joseph Ceryanec, President Ms. Lisa Sharples, Manager
Cooking Instruction Internet Services Online Social Media/Networking Digital Media
Alternate Business NamesAllRecipes Press AllRecipes.com CulinaryStore.com Web One Productions
THIS LOCATION IS NOT BBB ACCREDITED
413 Pine St Ste 500
Seattle, WA 98101 (206) 292-3990 Directions
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Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
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|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
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Read Complaint Details
Complaint: had subscribed to their magazine for a 2 yr subscription paid out 18.00 for it. it was made on the 3rd of feb of this year. the check for it has cleared the bank. but they have not sent the subscription order yet. they say that they dont have it on file. but the check has cleared the bank showing otherwise.
Desired Settlement: i want my magazine i had ordered and paid for.
Business Response: Initial Business Response /* (1000, 6, 2014/03/17) */ We sincerely apologize for any inconvenience ******* ******* has experienced regarding Allrecipes. Our records show we received ******* *******'s payment in the amount of $18.00 on February 12, 2014. The subscription will be served from the April/May 2014 issue through the February/March 2016 issue. Please let us know if we can be of further assistance. Final Consumer Response /* (2000, 8, 2014/03/17) */ (The consumer indicated he/she ACCEPTED the response from the business.)
Read Complaint Details
Complaint: I subscribed to this magazine in March of 2013. I have received one copy of the magazine. I have visited their website and no matter what you click on it does nothing or else you get an "error" message. If you try to click on "contact us" that does nothing also. Apparently they are not publishing the magazine and have closed down their website and have kept all of the subscribers' money we gave them and got nothing in return. Product_Or_Service: Magazine Subscription
Desired Settlement: DesiredSettlementID: Refund I would like a refund of the subscription I paid which was $12.00 on March 3, 2013. I am retired and on a fixed income and I cannot afford to give a magazine money for nothing in return.
Business Response: Initial Business Response /* (1000, 5, 2013/11/11) */ Dear *** *****, Thank you for the opportunity to resolve your concerns regarding your subscription to our new start-up magazine All Recipes. First of all I'm so sorry we are losing you. Our timing on getting our premiere issue out was with the Dec13 issue which you should have received. We did send out a Sum13 issue as well. We are now on track to be producing an issue every other month. Per your request we have cancelled your All Recipes subscription and you will be receiving a full-refund of $12.00 within the next 2-3 weeks. If you need anything else please do not hesitate to contact me directly. Kind regards, Renee ***** ************ Customer Service Manager, Consumer Marketing All Recipes Meredith Corporation **** ****** ******* Des Moines, IA 50309 email: ******************@meredith.com Final Consumer Response /* (2000, 7, 2013/11/14) */ (The consumer indicated he/she ACCEPTED the response from the business.)