This business is not BBB accredited.

Versatile Company LLC

Phone: (541) 660-1905 Fax: (541) 244-1810 View Additional Phone Numbers  

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This company offers general construction services.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Versatile Company LLC include:

  • Failure to respond to 1 complaint(s) filed against business
  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 1
Problems with Product/Service 0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Versatile Company LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: August 01, 1997 Business started: 03/01/1988 Business started locally: 03/01/1988
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Oregon Construction Contractors Board
700 Summer St NE Ste 300, Salem OR 97301
Phone Number: (503) 378-4621

Oregon Secretary of State Corporations Division
255 Capitol St NE Ste 151, Salem OR 97310
Phone Number: (503) 986-2200

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Shawn Cote, Member
Contact Information
Principal: Mr. Shawn Cote, Member
Business Category

Contractors - General Basement - Contractors Basement - Finishing Contractor - Remodel & Repair Drywall Contractors Floor Coverings & Installation Floor Coatings - Epoxy/Polyurethane Floors - Laminate Garage Builders Gutter Cleaning Contractors - Gutters Home Builders Home Improvements Home Improvements - Additions Contractor - Insulation Painting Contractors Painters - Commercial or Residential Patio & Deck Builders Patio Builder Deck Builder Patio, Porch & Deck Enclosures Roof Decks Roofing Contractors Contractors - Framing Commercial Roofing Contractor - Metal Roofing Siding Contractors Basement Waterproofing Construction & Remodeling Services Basement - Remodeling Bathroom Remodeling Exterior Structures - Barn Construction Remodeling Services Windows - Installation & Service Hardwood Floor Contractors Sunroom & Solarium Design & Construction Granite Stair Builders Buildings - Metal Fence Contractors Windows & Doors - Installation & Service Windows Windows - Vinyl Custom Framing Ceiling Removal Fire & Water Damage Restoration Fire Damage Restoration Water Damage Restoration Tile & Marble Wall & Ceiling Texturing Contractor - Commercial Contractor - General Green Builder Contractor - Sheetrock Contractors - Retaining Wall Contractor - Flat Roof Marble & Granite Installation, Stonework Fabrication Contractors - Flooring Quartz Kitchen & Bath - Design & Remodeling Kitchen Remodeling Outdoor Kitchens Building Contractors Design & Build Contractor Buildings - Pole & Post Frame Carpenters Contractors - Ceiling Contractors - Acoustical Ceiling Concrete Contractors

Hours of Operation
Alternate Business Names
Church Roofing Jerry's Roofing Versatile Builders

Additional Locations


    Grants Pass, OR 97527


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

6/26/2016 Guarantee/Warranty Issues | Read Complaint Details

Additional Notes

Complaint: Late November 2015 snow/rain/wind storm caused extensive damage to New Medford (w/ some senior & disabled residents), incl water intruding from roof. Much work done to repair; also investigation in upper apts under roof & all other units for mold, then remediation & post remediation verification. Given above Church Roofing Co. (CRC), affiliate of Versatile Builders & Versatile Co. LLC, was pd $58,030, $15,000 up front mid-Jan., 2016 by Medford LP's management co. Viridian to install 3 lower roofs & 1 main upper roof on NM to ensure no water intrusion post repair & remediation. CRC completed most installation early Feb., 2016. Potential buyer inspecting NM said scupper on lower roof on North side of bldg did not appear to have been connected. Scupper is in place but membrane on the roof does not allow the water to flow to the scupper. He said to have roofing co. also look at ridge cap on parapet wall in that same location. Northern wall on lower roof section appears to be missing ridge cap which CRC installed everywhere else. There is flat piece that runs along top of brick but does not wrap around, which is what protects brick from water intrusion, etc. Pres. of Viridian tried reaching CRC mid-April until 05.11.16. He said CRC & he were playing phone tag. He gave me name Dean, his phone # and email for follow-up. Blair called phone # on 05.11.16, & spoke to Shawn C*** who said he was owner of CRC, & Versatile & CRC were all related. Blair explained above & C*** assured Blair that he would have someone inspect roofs & fix any problems found. Blair sent C*** email 05.13.16 with problems buyer found. No C*** follow-up. Blair emailed C*** 05.23.16 for status report; no reply. Blair emailed C*** again 05.25.16 with concerns in event major storm hit & water intruded into NM; no reply. Blair sent C*** certified letter 05.26.16. A/t USPS arrived 05.31.16, no reply. No action by C*** or his companies. NM & tenants at risk.

Desired Settlement: Owner Shawn C***, having been fully paid, should immediately send an expert roofer employed by CRC or affiliates to inspect roofs and repair any failures by CRC to finish job before major storm hits NM and causes substantial damage from his failure & refusal to act. And causing stress and possible medical problems to senior and disabled tenants. If he does not he and his companies should be barred from doing business in Medford, or anywhere else for that matter.

Customer Review(s)

The customer review(s) below are un-filtered. These positive and negative reviews are not used in the calculation of the BBB Rating. If you wish to file a complaint and request a resolution to your issue please click here. This customer review section is not BBBs complaint resolution system. Customer Reviews are the subjective opinion of the individual who posted the review and not of Better Business Bureau. A customer review is not posted on a business if a BBB complaint on the same issue(s) is also filed. BBB cannot guarantee the accuracy of any customer review and is not responsible for the content of any customer review. Public comments are not customer reviews.

Customer Reviews Summary

0 Customer Reviews on Versatile Company LLC
Positive Experience (0 reviews)
Neutral Experience (0 reviews)
Negative Experience (0 reviews)