This business is not BBB accredited.
Versatile Company LLC
Phone: (541) 660-1905 Fax: (541) 244-1810 View Additional Phone Numbers
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This company offers general construction services.
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This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that lowered the rating for Versatile Company LLC include:
- Failure to respond to 1 complaint(s) filed against business
Factors that raised the rating for Versatile Company LLC include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||0|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Type of Entity
Limited Liability Company (LLC)
Business ManagementMr. Shawn Cote, Member
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Hours of OperationMonday-Friday
Alternate Business NamesChurch Roofing Jerry's Roofing Versatile Builders
THIS LOCATION IS NOT BBB ACCREDITED
Grants Pass, OR 97527 Directions
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Additional Phone Numbers
- (541) 476-9242(Phone)
- (541) 902-2977(Phone)
Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
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BBB Letter Grade Scale
Star Rating scale
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Read Complaint Details
Complaint: Late November 2015 snow/rain/wind storm caused extensive damage to New Medford (w/ some senior & disabled residents), incl water intruding from roof. Much work done to repair; also investigation in upper apts under roof & all other units for mold, then remediation & post remediation verification. Given above Church Roofing Co. (CRC), affiliate of Versatile Builders & Versatile Co. LLC, was pd $58,030, $15,000 up front mid-Jan., 2016 by Medford LP's management co. Viridian to install 3 lower roofs & 1 main upper roof on NM to ensure no water intrusion post repair & remediation. CRC completed most installation early Feb., 2016. Potential buyer inspecting NM said scupper on lower roof on North side of bldg did not appear to have been connected. Scupper is in place but membrane on the roof does not allow the water to flow to the scupper. He said to have roofing co. also look at ridge cap on parapet wall in that same location. Northern wall on lower roof section appears to be missing ridge cap which CRC installed everywhere else. There is flat piece that runs along top of brick but does not wrap around, which is what protects brick from water intrusion, etc. Pres. of Viridian tried reaching CRC mid-April until 05.11.16. He said CRC & he were playing phone tag. He gave me name Dean, his phone # and email Versatilebuilders@gmail.com for follow-up. Blair called phone # on 05.11.16, & spoke to Shawn C*** who said he was owner of CRC, & Versatile & CRC were all related. Blair explained above & C*** assured Blair that he would have someone inspect roofs & fix any problems found. Blair sent C*** email 05.13.16 with problems buyer found. No C*** follow-up. Blair emailed C*** 05.23.16 for status report; no reply. Blair emailed C*** again 05.25.16 with concerns in event major storm hit & water intruded into NM; no reply. Blair sent C*** certified letter 05.26.16. A/t USPS arrived 05.31.16, no reply. No action by C*** or his companies. NM & tenants at risk.
Desired Settlement: Owner Shawn C***, having been fully paid, should immediately send an expert roofer employed by CRC or affiliates to inspect roofs and repair any failures by CRC to finish job before major storm hits NM and causes substantial damage from his failure & refusal to act. And causing stress and possible medical problems to senior and disabled tenants. If he does not he and his companies should be barred from doing business in Medford, or anywhere else for that matter.