BBB Business Review

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This business is not BBB accredited.

TriState Exteriors Inc

Phone: (253) 363-8280 Fax: (253) 363-8288 View Additional Phone Numbers 1901 Center St, Tacoma, WA 98409 View Additional Email Addresses

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We are licensed roofing contractors in Washington with years of experience. 
(License: TRISTEI903P7).
Our company president is the 2014 President of the Roofing Contractors Association in Washington.
We are ranked as the #2 largest home improvement company in Washington State in Qualified Remodeler's 2013 Top 500 Remodelers.
We promise to beat any written competitive price and offer a variety of financing options.
We are GAF Master Elite Roofing Contractors. Only 3% of roofers in the state have earned this honor!
We offer amazing specials. Check out current offers on our specials page!
Thousands of customers have been satisfied with our services. Read customer reviews on our testimonials page! at 
We provide free inspections and estimates for our services.
We are IKO Shield Plus Pro Contractors. Only 5 companies in Washington have this distinction.
We are CertainTeed 5-Star Contractors.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for TriState Exteriors Inc include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

2 Customer Reviews on TriState Exteriors Inc
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 2

Additional Information

BBB file opened: January 27, 2012 Business started: 04/01/2005 in WA Business started locally: 04/01/2005 Business incorporated 06/24/2010 in WA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Washington Secretary of State Corporations Division
801 Capitol Way S, Olympia WA 98504
Phone Number: (360) 725-0377

Washington Department of Labor & Industries
7273 Linderson Way SW, Tumwater WA 98501
Phone Number: (800) 647-0982

Type of Entity


Business Management
Mr. John Holum, President Jean Seward, Sales Manager
Contact Information
Principal: Mr. John Holum, President
Customer Contact: Jean Seward, Sales Manager
Business Category

Contractors - General Doors - Repair Roofing Contractors Commercial Roofing Siding Contractors Windows - Installation & Service Roof Cleaning & Stain Removal Doors - Installation

Products & Services

TriState Exteriors Inc sells the following brand(s): CERTAINTEED, GAF, IKO, JAMES HARDI, OWENS CORNING, PABCO, VELUX, VPI


Method(s) of Payment
100% financing with zero money down, all major credit cards, checks 
Refund and Exchange Policy
100% guarantee. We back our work
Business Management

According to Washington Secretary of State, John Holum is also the president of Seattle's Best Home Improvement Inc and TriState Roofing Inc. For more information on Seattle's Best Home Improvement Inc, refer to its BBB Business Review at For more information on TriState Roofing Inc, refer to its BBB Business Review at

Customer Review Rating plus BBB Rating Summary

TriState Exteriors Inc has received 4.34 out of 5 stars based on 2 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.