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          Tiny Heirloom has 1 locations, listed below.

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            Business ProfileforTiny Heirloom

            Tiny Houses

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 6 Customer Reviews

            Customer Complaints

            2 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Products & Services

            General Contractor

            Business Details

            BBB File Opened:
            8/24/2016
            Years in Business:
            9
            Business Started:
            5/12/2014
            Business Incorporated:
            5/12/2014
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Alternate Business Name
            • Level 3 Homes & Design LLC
            Business Management
            • Mr. Ryan Donato, Secretary
            • Mr. Jeremy Killian, President
            Contact Information

            Principal

            • Mr. Jeremy Killian, President

            Customer Contact

            • Mr. Jeremy Killian, President
            Additional Contact Information

            Phone Numbers

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            12/17/2023

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            In February 2021 I began working with Tiny Heirloom to build my dream tiny home and deliver it to *****. With initial deposits for the home the home was supposedly in progress. I had weekly phone calls with this company and continued to make payments as they got further along on the construction of my home. With many road blocks, delays, deadlines not met, changes to the project and more I got concerned and learned of many other people who were in the same situation as me (Yelp, BBB of ******, ****** reviews). It has now been 3 years, they have $170,000 of my money and no plan to deliver my home. I have threatened legal action and tried to negotiate to get them to finish my home and they continue to lie and delay the process. Upwards of 50 customers are having this exact same situation and they are scamming and stealing all of our money. Lawyers don't know how to *** for this situation and I am at a loss for how to get my money back from this fraudulent company.
            Read More

            Customer Reviews

            6 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Judy R

            02/06/2024

            NEVER, EVER USE THIS COMPANY. THEY HAVE HAD MY $55,000 FOR ALMOST 9 MONTHS, SAID THEY WERE LICENSED IN WASHINGTON STATE BUT THEY ARE NOT. I ORIGINALLY TOLD THEM I NEEDED TO HAVE MY TINY HOME FINISHED BY APRIL 2024.THEY VERBALLY AGREED THEN RECENTLY SAID APRIL ****. AFTER THEY RECEIVED MY MONEY THEY BECAME DIFFICULT TO REACH. DIDNT RETURN PHONE CALLS OR TEXTS UNLESS I KEPT CALLING AND CALLING.THEY HAVE BEEN SHUT DOWN AND DISCIPLINED FROM THE CONSTUCTION BOARD OF ******. THEY ARE SMOOTH TALKERS, SEEM SO NICE BUT THEY ARE CON ARTISTS. AFTER WAITING AND WAITING I SENT A FORMAL LETTER STATING THEIR LIES, DELAYS, LIES, DELAYS HAVE FORCED ME TO CUT TIES. THEY NEVER DID ANYTHING THEY SAID THEY WOULD. THEY HAVE MY $55,000 DEPOSIT AND I HAVE NOTHING FROM THEM. I HAVE ASKED FOR MOST OF MY DEPOSIT BACK BUT THEY ARE KEEPING IT. THEY TOOK MY MONEY KNOWING THEY WERE NEVER GOING TO DO THE **** THEY WERENT EVEN LICENSED.READ THE REVIEWS HERE AND YELP. THEY HAVE DONE THIIS TO SO MANY PEOPLE AND THEY COULD CARE LESS. I HAVE PROOF OF ALL OF IT. THEY ARE NOT RATED WITH BBB, GET IN TROUBLE THEN CHANGE NAMES OR SNAKE THEIR WAY OUT OF TROUBLE. RUN FROM THIS COMPANY. I WOULD GIVE THEM 0 STARS BUT HAD TO FILL OUT TO LEAVE REVIEW.

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