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BBB Accredited Business since

Illuminate Contracting LLC

Phone: (206) 497-1961 Fax: (253) 661-8475 View Additional Phone Numbers 34664 10th Pl SW, Federal Way, WA 98023

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This company offers general and electrical contracting services.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Illuminate Contracting LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Illuminate Contracting LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: May 12, 2010 Business started: 01/01/2010 Business started locally: 01/01/2010 Business incorporated 01/05/2010 in WA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Washington Department of Labor & Industries
7273 Linderson Way SW, Tumwater WA 98501
Phone Number: (800) 647-0982

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Robert Semingsen, Member Ms. Cecilia Gambill, Member
Contact Information
Principal: Mr. Robert Semingsen, Member
Business Category

Contractors - General Electricians Lighting Consultants Lighting Equipment - Emergency Lighting Fixtures - Repair & Maintenance Lighting Systems & Equipment

Additional Locations

  • 34664 10th Pl SW

    Federal Way, WA 98023 (206) 571-6209 (206) 497-1961


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

9/12/2016 Problems with Product/Service | Read Complaint Details

Additional Notes

Complaint: John * T******, an employee of illuminate contracting llc , came to my home in the company van and bidded on a kitchen remodel job. John return on May 28 2016 in illuminate company van and started the work.John stated that he would get the permit and email me a contract. . He received a payment of 1700 dollars, but he did not come back and complete the work. John T****** is an employee of illuminate contracting llc We contacted the owner of illuminate contracting llc, Robert * S***, Robert stated that he allows his employee to do side job under the perception of his company illuminate contracting ll. Robert stated he will not be responsible for any work that John T****** performed . Robert S*** was very rude and not concerned of how his employees are representing illuminate contracting llc.

Desired Settlement: illuminate contracting can complete the job his employee started within 1 day or refund me my 1700 dollars .

Consumer Response: Communication has been made with John *******, complaint has been resolved amongst parties involved, no further action is necessary.

Please close my complaint effective 9/10/16.

******* *****

Customer Review(s)

The customer review(s) below are un-filtered. These positive and negative reviews are not used in the calculation of the BBB Rating. If you wish to file a complaint and request a resolution to your issue please click here. This customer review section is not BBBs complaint resolution system. Customer Reviews are the subjective opinion of the individual who posted the review and not of Better Business Bureau. A customer review is not posted on a business if a BBB complaint on the same issue(s) is also filed. BBB cannot guarantee the accuracy of any customer review and is not responsible for the content of any customer review. Public comments are not customer reviews.

Customer Reviews Summary

0 Customer Reviews on Illuminate Contracting LLC
Positive Experience (0 reviews)
Neutral Experience (0 reviews)
Negative Experience (0 reviews)