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BBB Accredited Business since

Black Dog Custom Construction LLC

Phone: (425) 673-6181 PO Box 161, Mountlake Terrace, WA 98043

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This company offers remodeling services, including kitchen, bath, siding, windows, outdoor kitchens, fireplaces, bbq, custom trim, cabinetry, millwork, additions, hardscapes, outdoor living centers, pool houses, and decks and patios.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Black Dog Custom Construction LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

4 Customer Reviews on Black Dog Custom Construction LLC
Customer Experience Total Customer Reviews
Positive Experience 2
Neutral Experience 0
Negative Experience 2
Total Customer Reviews 4

Additional Information

BBB file opened: August 02, 2012 Business started: 08/01/2011 Business started locally: 08/01/2011 Business incorporated 08/02/2011 in WA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Washington Secretary of State
801 Capitol Way S, Olympia WA 98504
Phone Number: (360) 725-0377

Washington Department of Labor & Industries
7273 Linderson Way SW, Tumwater WA 98501
Phone Number: (800) 647-0982

Type of Entity

Limited Liability Company (LLC)

Business Management
Mr. Dan Moll, Member
Contact Information
Principal: Mr. Dan Moll, Member
Business Category

Contractors - General Basement - Contractors Basement - Finishing Contractor - Remodel & Repair Dock Builders Drywall Contractors Excavating Contractors Floors - Garage Garage Builders Greenhouse Builders Contractors - Gutters Home Builders Home Improvements Home Improvements - Additions Contractor - Insulation Contractor - Spray Foam Insulation Painting Contractors Painters - Commercial or Residential Patio & Deck Builders Hardscapes Patio Builder Deck Builder Patio, Porch & Deck Enclosures Roof Decks Contractors - Framing Siding Contractors Swimming Pool Contractors, Dealers, Design Swimming Pools & Hot Tubs Swimming Pool Enclosures Swimming Pools - Removal Tile - Ceramic - Contractors & Dealers Waterproofing Contractors Basement Waterproofing Construction & Remodeling Services Basement - Remodeling Bathroom Remodeling Exterior Structures - Barn Construction Remodeling Services Windows - Installation & Service Air conditioning & Heating Contractors - Commercial Kitchen Cabinets - Refinishing, Refacing & Resurfacing Hardwood Floor Contractors Granite Millwork Stair Builders Cabinets Countertops Fence Contractors Fence Staining Fence Posts & Fittings Fountains - Garden, Display Spas & Hot Tubs - Dealers Spas & Hot Tubs - Service & Repair Spas & Hot Tubs - Supplies & Parts Storm Windows & Doors Windows & Doors - Installation & Service Tile - Non-Ceramic - Contractors & Dealers Windows Windows - Vinyl Custom Framing Ceiling Removal Fire Damage Restoration Storm Windows & Doors - Repair Windows - Repairing Irrigation Systems - Install/Design Tile & Marble Insulation Removal Irrigation Systems & Equipment Spas & Hot Tubs - Rental - Wholesale, Manufacturing Fence - Sales, Service & Contractors Contractor - Commercial Contractor - Sheetrock Contractors - Retaining Wall Chain Link Fence Sales, Service & Contractors Marble & Granite Installation, Stonework Fabrication Contractors - Flooring Quartz Kitchen & Bath - Design & Remodeling Kitchen Remodeling Kitchen & Bath Design Outdoor Kitchens Building Contractors Design & Build Contractor Carpenters Contractors - Ceiling Contractors - Acoustical Ceiling Concrete Contractors Concrete - Custom New Single-Family Housing Construction (except For-Sale Builders) (NAICS: 236115)

Hours of Operation
Monday - Friday 8am - 5pm

Customer Review Rating plus BBB Rating Summary

Black Dog Custom Construction LLC has received 0 out of 5 stars based on 0 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

Additional Locations

  • PO Box 161

    Mountlake Terrace, WA 98043 (425) 673-6181


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Complaint Detail(s)

1/14/2016 Billing/Collection Issues | Read Complaint Details

Additional Notes

Complaint: Mr. *** ****, of Black Dog Custom Construction and I came to an agreement, both verbally and in written emails that my deposit of $2000 will be returned to me. Mr. *** **** has failed to return my deposit and it's been over 4 months now. This is something that needs to be recorded so future customers of Black Dog Custom Construction will not have to go through this process.

Desired Settlement: Please return my deposit of $2000, which Mr. *** **** of Black Dog Custom Construction has agreed to do.

Business Response: We have mailed out the customers deposit refund

Consumer Response:

Complaint: ********

I am rejecting this response because:


Black Dog Custom Construction has not contacted me, either by mail, email or phone, to return my deposit of $2,000.  Mr. *** **** of Black Dog Custom Construction, Llc. digital signature is below. 

Thank you for helping me with this, I am very grateful.


******* ********


****** ** **** - Owner

Black Dog Custom Construction Llc.



****************** *****************************

*** *********

****** ** *** ****** ** **** ****** ** *** ****** ** **** ****** ** **** ******** 

Business Response: A check in the amount of $2,000 has been issued and mailed to the customer with no deductions for materials purchased as originally stated would be deducted.

Consumer Response:
Better Business Bureau:

I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.


******* ********

Customer Review(s)

The customer review(s) below are un-filtered. These positive and negative reviews are not used in the calculation of the BBB Rating. If you wish to file a complaint and request a resolution to your issue please click here. This customer review section is not BBBs complaint resolution system. Customer Reviews are the subjective opinion of the individual who posted the review and not of Better Business Bureau. A customer review is not posted on a business if a BBB complaint on the same issue(s) is also filed. BBB cannot guarantee the accuracy of any customer review and is not responsible for the content of any customer review. Public comments are not customer reviews.

Customer Reviews Summary

4 Customer Reviews on Black Dog Custom Construction LLC
Neutral Experience (0 reviews)
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