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This company offers general construction services.
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This business is not BBB accredited.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:
- This business has no rating because it is out of business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Washington Department of Labor & Industries
7273 Linderson Way SW, Tumwater WA 98501
Phone Number: (800) 647-0982
Type of Entity
Business ManagementMr. Robert Lorton, Owner
Contractors - General Basement - Contractors Basement - Finishing Drywall Contractors Floor Laying, Refinishing & Resurfacing Floor Coverings & Installation Floors - Laminate Home Improvements Home Improvements - Additions Painting Contractors Patio & Deck Builders Deck Builder Patio, Porch & Deck Enclosures Contractors - Framing Siding Contractors Tile - Ceramic - Contractors & Dealers Basement Waterproofing Construction & Remodeling Services Basement - Remodeling Bathroom Remodeling Remodeling Services Windows - Installation & Service Kitchen Cabinets - Refinishing, Refacing & Resurfacing Handyman Services Hardwood Floor Contractors Stair Builders Cabinets Countertops Fence Contractors Windows & Doors - Installation & Service Windows Windows - Vinyl Custom Framing Ceiling Removal Pressure Washing Windows - Repairing Tile & Marble Fence - Sales, Service & Contractors Contractor - Sheetrock Marble & Granite Installation, Stonework Fabrication Contractors - Flooring Kitchen & Bath - Design & Remodeling Kitchen Remodeling Outdoor Kitchens Carpenters Contractors - Acoustical Ceiling
Hours of OperationMonday-Friday
THIS LOCATION IS NOT BBB ACCREDITED
Tacoma, WA 98405 Directions
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Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
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Problems with Product/Service
Read Complaint Details
Complaint: I live in a different state and needed repairs on a duplex I own in Tacoma. When I first met Mr.******, he was extremely rude, but I really wasn't paying him for congeniality, so I didn't worry about that. Mr. ****** started out ok, but then after being paid for the job, I couldn't reach him by phone. I called my other tenant to see if he had seen him, which he hadn't, but my tenant informed me that the rental Mr. ****** was alledgedly working on was a total wreck, so I had to take time off of work and fly to Tacoma to fix it myself. When I got there, most everything Mr. ****** said he did & was paid for was not done.
Desired Settlement: I have tried many times to contact him and of course he hasn't contacted me. I really don't have any course of action against Mr. ******. Just to hopefully warn others to watch out, he's cheap, but you get what you pay for and in this case I ended up paying much, much more than what I got.
Business Response: Initial Business Response /* (1010, 14, 2014/10/09) */ *** ********** is us totally giving you a false statement concerning this matter I have done everything in my power to work with *** ********** via long distance I would inspect several different issues he has with his 2 duplexes and give him a precise opinion on what was wrong and what it would take to fix it,my first contract with *** ********** I had told him I would be finished with the repair that same day and he agreed and stated he would be by the apartment that evening to pay me for the repairs done, I could not contact him by phone for several hours after the time he stated he would be back I finally got him on the phone asked why he did not return like we agreed and pay me,he told me he was on his way home back to florida,so I ite some time and eventually received a check in the mail,It was always difficult to get him to addresse and fix the repairs needed to his units properly as he would either not fix it or tell me to put a bandade on it and he would adresse it more at a later time,his one unit I explained it would be several thosands of dollars to do the work properly, and he declined and told me to pretty much hide the problem with a bandade,he kept getting more un reliable when it was time to pay me so I explained that if I couldn't count on his word to get payment when we agreed I would have to break ties with him and ultimately that is what I had to do.He does fall under the term slumlord.I do accurate and professional work but not if he fails to let me do just that.I Just prefer not work for someone that has no intention on addressing the problem head on and fix it right.