BBB Business Review

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This business is not BBB accredited.

Integrated Living Solutions LLC

Phone: (206) 453-5588 Fax: (206) 319-4445 View Additional Phone Numbers 20126 Ballinger Way Nw #97, Seattle, WA 98155 View Additional Email Addresses

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This company offers low voltage electrical services, specializing in systems integration including audio, video, control, security, surveillance, networks, lighting control and other systems.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Integrated Living Solutions LLC include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Integrated Living Solutions LLC
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: August 28, 2012 Business started: 06/15/2009 in WA Business started locally: 06/15/2009
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Washington Department of Labor & Industries
7273 Linderson Way SW, Tumwater WA 98501
Phone Number: (800) 647-0982

Type of Entity

Limited Liability Company (LLC)

Business Management
Troy Grugett, Managing Partner
Contact Information
Principal: Troy Grugett, Managing Partner
Business Category

Contractor - Low Voltage Systems Network Cabling Installation Computers - Cable & Installation Security Control Equipment & System Monitors Home Electronics Automation Systems & Equipment

Products & Services

Integrated Living Solutions LLC sells the following brand(s): APC, Crestron, Denon AV, Monitor Audio, Pakedge, SnapAV, Sonos, Triad

Integrated Living Solutions LLC offers the following product(s): Access control systems, Accessories, Audio and video systems, Automation and control systems, Cables, Networking systems, Security systems, Speakers, Surveillance systems, Televisions

Method(s) of Payment
Credit Card, Check, Cash
Refund and Exchange Policy
1 year full warranty for materials and labor on workmanship. Manufacturer's warranty to manufacturer's defined terms and 90 days warranty labor for all manufacturer's warranty related issues.
Alternate Business Names
Products & Services

Custom system design, installation and programming. Products include: Crestron, RTI, Sonos, Denon AV, Samsung AV, Panasonic AV, Interlogix(GE), APC, Lutron, Cisco, Netgear, Luxon, Middle Atlantic, Snap AV and others...


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.