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          High Performance Homes Inc has 1 locations, listed below.

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            Business ProfileforHigh Performance Homes Inc

            Green Contractors
            BBB accredited business

            At-a-glance

            Customer Reviews

            2.4/5stars

            Average of 20 Customer Reviews

            Customer Complaints

            38 complaints closed in last 3 years

            5 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 5/1/2012

            Years in Business: 16

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Overview

            High Performance Homes Inc. specializes in solar panels and battery backup, as well as replacement: roofing, siding, windows, and baths.

            Products & Services

            High Performance Window

            Our President is the Creator and Developer of the High Performance Window; the most energy efficient, double pane window in the Northwest. HPH window installers have completed the Master Installation Training and are AMMA Certified. 


            High Performance Roof 

            Our roofing teams specialize in remodeling refits. Our foremen bring years of field experience and operate with a no-leak policy. Our metal roofs are beautifully crafted by artisans and custom built on the job site.
            High Performance Siding 

            High Performance Siding is the lifetime protection your home needs. As a Preferred Contractor with James Hardie, our installation team is capable of installing designer series siding products color plus, shake, and artisan.

            Business Details

            BBB File Opened:
            4/30/2012
            Years in Business:
            16
            Business Started:
            12/1/2007
            Business Incorporated:
            12/20/2007
            Accredited Since:
            5/1/2012
            Licensing Information:
            This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
            Type of Entity:
            Corporation
            Hours of Operation

            Primary

            M:
            9:00 AM - 5:00 PM
            T:
            9:00 AM - 5:00 PM
            W:
            9:00 AM - 5:00 PM
            Th:
            9:00 AM - 5:00 PM
            F:
            9:00 AM - 5:00 PM
            Sa:
            Closed
            Su:
            Closed
            Business Management
            • Mr. Cameron Root, President
            • Ms. Parveen Adel, CEO
            • Ms. Sheila Adel, COO
            Contact Information

            Principal

            • Mr. Cameron Root, President
            • Ms. Parveen Adel, CEO

            Customer Contact

            • Mr. Cameron Root, President
            • Ms. Parveen Adel, CEO
            • Ms. Sheila Adel, COO
            Additional Contact Information

            Customer Complaints

            38 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            09/13/2023

            Complaint Type:
            Problems with Product/Service
            Status:
            Answered
            Gutters not installed properly, needs to adjusted or re-do installation. Rain from gutters running off the front. Gutters are sloped downward.
            Read More

            Customer Reviews

            20 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Jason P

            1 star

            02/25/2024

            Just like last year we have a sign on the door that says no solicitation. They still rang the doorbell and left a card. His name is ********.

            High Performance Homes Inc Response

            02/26/2024

            Hi *****,

            Thank you so much for your feedback. The first impression of our High Performance customer journey is a top priority. We regret that you have not had a high performance experience thus far, and we sincerely apologize for any inconvenience.

            It is absolutely against our company policy to ignore any legal posted signage or be disrespectful in any way. Thank you for letting us know the name of the individual responsible. We will confirm this information, then issue a write-up and retraining.

            We would love to make up for any inconvenience this may have caused. Please email us at ************* with your favorite restaurant and we'll send you a gift card to treat you to a night out to hopefully help turn your experience around.

            We hope our swift actions in this issue have helped. If you feel the above actions on our part were an acceptable solution to your issue, we invite you to update or delete your review. If there is more you wish to discuss, please let us know so we can assist.

            Local BBB

            BBB Great West + Pacific

            BBB Reports On

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