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Find a Location

Seattle Service Bureau Inc has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforSeattle Service Bureau Inc

    Collections Agencies
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    29 complaints closed in last 3 years

    17 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Seattle Service Bureau Inc has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      18912 N Creek PKWY Ste 205, Bothell, WA 98011
      BBB File Opened:
      10/9/1991
      Years in Business:
      36
      Business Started:
      12/31/1987
      Business Started Locally:
      12/31/1987
      Business Incorporated:
      12/30/1987
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • National Service Bureau
      • N S B
      Business Management
      • Mr. Dave Conyers, CEO
      • Ms. Stephanie Clifton, Office Manager
      • Ms. Candace Conyers, President
      • Mr. Craig Sadlak, Manager
      • Mr. Dave Wright, Manager
      • Mr. Mark Edwards, President
      • Mr. Brandon Conyers, Vice President
      • Mr. David Conyers Ii, Principal
      Contact Information

      Principal

      • Mr. Dave Conyers, CEO
      • Mr. Brandon Conyers, Vice President
      • Mr. David Conyers Ii, Principal

      Customer Contact

      • Mr. Brandon Conyers, Vice President
      Additional Contact Information

      Fax Numbers

      • (888) 553-9692
        Primary Fax

      Phone Numbers

      Industry Tip

      BBB Tip: Understand consumer rights when it comes to debt collection

      Customer Complaints

      29 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      02/21/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      We received a bill in the mail for a subrogation claim amount (letter is riddled with errors and really makes no sense actually and misleading. NSB ID# ******* Claims that our daughter owes $2,636.21 for an accident in August 2022 in which the police were called and made a determination that neither party was at fault (damage was also very minimal).
      Read More

      Customer Reviews

      4 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Crown P

      1 star

      07/29/2023

      This is the worst company Ive ever worked for. Management isnt real management they are puppets for the owners and scared to speak up for their employees. The collectors have more knowledge as well as training abilities than the people that they hire specifically for that role. The training process is horrible and they expect the collectors on the floor to train the new hires AFTER theyve already completed their training thats why the turnover rate is so high. They offer hybrid work from home but the requirements are impossible to meet. However, they hire new out of state employees to work from home full time with higher pay. People who DONT have to meet those requirements that they make the in office employees meet. They will tell you a lie to your face just to shut you up. The money you make is not based on knowledge its based on who managements favorite is. Business is not evenly distributed. The best opportunities go to their favorites. You can make a lot of money here but only if you get on their good list. You dont have a voice here. it DOES NOT MATTER. They will train you one way and then youll later get told you are doing things incorrectly. The office is dirty they claim to have a cleaning company but it is filthy. Its the most unsanitary work environment, ever. This is a sink or swim company. And you better bring a floatie. THERE IS NO HELP. management sits in their office all day with their doors closed. Unresponsive to emails, and if you make a complaint they turn the other cheek. If you have a call that needs to be taken by a manager they dont ever call them back or will simply tell you they wont take the call. The office is so disorganized. Cant focus while you work. Every one is angry because of how they are treated by upper management so it makes it a toxic environment. Constantly being told to meet quotas they cant even meet themselves. You are just a number that doesnt matter. So if youre okay with all of that. JOIN NSB!!

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