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Find a Location

Chimcare has 5 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Chimcare

      1611 Northwest Overton Street Ste 113 Portland, OR 97209-2679

    • Chimcare

      27929 SW 95th Ave Ste 1001 Wilsonville, OR 97070-8226

    • Chimcare

      712 Warren Ave N Seattle, WA 98109-4160

    • Chimcare

      19110 66th Ave S Ste G100 Kent, WA 98032

    • Chimcare Cleveland

      3409 Roehl Ave Cleveland, OH 44109

    Business ProfileforChimcare

    Chimney Cleaning
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    3.26/5stars

    Average of 23 Customer Reviews

    Customer Complaints

    28 complaints closed in last 3 years

    9 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Chimcare offers chimney cleaning and repair, masonry, fireplace and dryer vent cleaning services.

    Products & Services

    chimney cleaning, chimney sweep, dryer vent cleaning

    Business Details

    This is a multi-location business.

    Find a Location

    Chimcare has 5 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Chimcare

        1611 Northwest Overton Street Ste 113 Portland, OR 97209-2679

      • Chimcare

        27929 SW 95th Ave Ste 1001 Wilsonville, OR 97070-8226

      • Chimcare

        712 Warren Ave N Seattle, WA 98109-4160

      • Chimcare

        19110 66th Ave S Ste G100 Kent, WA 98032

      • Chimcare Cleveland

        3409 Roehl Ave Cleveland, OH 44109

      Headquarters
      1611 Northwest Overton Street Ste 113, Portland, OR 97209-2679
      BBB File Opened:
      10/14/2010
      Years in Business:
      35
      Business Started:
      1/1/1989
      Business Incorporated:
      11/3/2011
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Chimcare Portland
      • Chimcare Seattle
      Hours of Operation

      Primary

      M:
      8:00 AM - 5:00 PM
      T:
      8:00 AM - 5:00 PM
      W:
      8:00 AM - 5:00 PM
      Th:
      8:00 AM - 5:00 PM
      F:
      8:00 AM - 5:00 PM
      Sa:
      9:00 AM - 5:00 PM
      Su:
      Closed
      Business Management
      • Mr. Jesse Peralta, Member
      Contact Information

      Principal

      • Mr. Jesse Peralta, Member

      Customer Contact

      • Mr. Jesse Peralta, Member

      Industry Tip

      BBB Tip: Hiring a chimney sweep

      Customer Complaints

      28 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      02/14/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      Ordered firebox and chimney rebuild and new damper for chimney in July 2023. They did the rebuild of the firebox and chimney, but brought out the wrong damper. Were going to come back the following week with the correct damper to install it. Never came back. Have been calling to try to resolve this matter for several months, but phones are always busy or leave a message and no one calls back. They appear to be out of business.

      Customer Reviews

      23 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Kathy S

      1 star

      10/05/2023

      Took advantage of an elderly friend of mine. Charged $2200 for new gas logs, which were installed backwards and upside down. Didn't test before leaving, and was threatening and demanding she pay. After he left, fireplace doesn't work. had another company (******************** in Auburn) out to look. They were fantastic! Indicated should have only been about $500 for logs, and that they were installed incorrect. We have tried to contact chimcare, with no response. Total scam of a company, preying on the elderly!

      Local BBB

      BBB Great West + Pacific

      BBB Reports On

      BBB reports on known marketplace practices.

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