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This business is not BBB accredited.


Phone: (800) 507-9077 5177 164th Ave SE, Bellevue, WA 98006 http://www.cellunlocker.net

BBB Business Reviews may not be reproduced for sales or promotional purposes.


Cellunlocker.net offers assistance to customers to unlock their phones, to work on other networks, remote unlock codes, phone unlocking software &
Cellunlocker.net business accounts.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Cellunlocker.net include:

  • 12 complaint(s) filed against business
  • Failure to respond to 10 complaint(s) filed against business

Customer Complaints Summary Read complaint details

12 complaints closed with BBB in last 3 years | 7 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 2
Delivery Issues 1
Guarantee/Warranty Issues 0
Problems with Product/Service 8
Total Closed Complaints 12

Customer Reviews Summary Read customer reviews

5 Customer Reviews on Cellunlocker.net
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 4
Total Customer Reviews 5

Additional Information

BBB file opened: August 07, 2012
Business Category

Cell Phone & Tablet Equipment, Supplies & Repair

Refund and Exchange Policy
These are the terms and conditions all buyers must agree to before placing their order:

Terms and Conditions

Please read the terms and conditions for Cellunlocker

- I understand that the posted turnaround times are average times and are not guaranteed. Turnaround times may vary from different models and networks.

- I understand orders which have already been sent in for processing cannot be canceled while in transit. Your order may only be canceled upon the approval.

- I understand that video proof may be requested if there is a claim the unlock code provided does not unlock the device. Although this may rarely occur, it maybe a requirement from the manufacturer to retrieve a new code or a refund as a last resort.

- I understand if the unlock code has been sent to me and the IMEI number supplied by me was incorrect, or if the phone was already unlocked prior to placing this order, or if this phone was previously Hardlocked (0 attempts left to input the code) prior to placing this order, Cellunlocker.net may reserve the right to refuse a refund.

- I understand that Cellunlocker.net Guarantees 100% to fully and permanently unlock my cellular phone's network. It will be my responsibility to verify the phone which I am unlocking will be compatible with the network I wish to use it on.
Service Area
World Wide

Customer Review Rating plus BBB Rating Summary

Cellunlocker.net has received 1.26 out of 5 stars based on 5 Customer Reviews and a BBB Rating of F.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.