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BBB Accredited Business since
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This company offers general construction services, post frame buildings, roofing, siding, barn and garage building services.
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A BBB Accredited Business since
BBB has determined that Spane Buildings Inc meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||1|
|Total Closed Complaints||1|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||2|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Washington Department of Labor & Industries
7273 Linderson Way SW, Tumwater WA 98501
Phone Number: (800) 647-0982
Type of Entity
Business ManagementMr. Jim Spane, President Mr. Jim Spane, President
Buildings - Pole & Post Frame Concrete Contractors Contractors - General Garage Builders Home Builders Roofing Contractors Siding Contractors Construction & Remodeling Services Buildings - Metal Commercial, Industrial, and Institutional Electric Lighting Fixture Manufacturing (NAICS: 335122)
Service AreaThis company serves Northwest Washington.
Products & Services
Post frame buildings, roofing, and gutters.
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview
1611 Buck Way
Mount Vernon, WA 98273 (800) 310-2136 (360) 424-1505 Directions
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BBB Complaint Process
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Additional Phone Numbers
- (360) 424-1505(Phone)
Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.
|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
BBB Letter Grade Scale
Star Rating scale
BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.
Problems with Product/Service
Read Complaint Details
Complaint: On July 8, 2015 Justin S******, acting for Spane Roofing requested and received $2500 from Rev. ***** for reconstruction of a roof area, then construction using steel sheet roofing. Work commenced thereafter with delays. Mr. S****** left a crew of laborers, and was rarely seen thereafter. He stated that all was done except for some bolts which he would install a day later. He wasn't seen again. Rev. *****, noting Justin's absence, and being in receipt of a job completed bill, phoned Spane and spoke with their office manager, who stated that Spane only offered a one year warranty on their work, an industry standard. Rev. ***** has been disabled for over a decade, cannot walk a single step on her own, and has 24/7/365 caregiver on a 5-7 person staff, none of whom had ever seen such a deluge in the past decade, or prior to Spane "work". On Sept. 20 caregiver was horrified to find that water was pouring from roof adjacent to entry way of home. There had never been such a deluge until Spane "repaired and re-built" the roof. Spane was informed, and two men, Jim S**** and Mr. C********** arrived, were shown the problem, and agreed to make things right on September 22, before rain was due. Later that evening, Spane sent an email. Rev. ***** called Spane. Although Jim was in the office, he instructed his secretary that no further work would be done unless the bill was paid in full. Failing payment, a lien would be put on the residence, which is also a Washington State non-profit headquarter, Rev. ***** contacted the BBB.
Desired Settlement: Work completed with the house made safe from falling off cliff due to Spane failing to meet prudent standards. All further expenses to be paid by Spane as relates to them putting human life and property at risk.
On July 8, 2015 Spane Buildings was contracted to perform a
Customer Reviews Summary